1. crystal dream's Avatar
    Have been using phone 2 weeks (from best buy)
    Back cover has now become lose
    Anyone else with this issue ?
    08-14-17 02:52 PM
  2. Dunt Dunt Dunt's Avatar
    Yes there have been a few post on it....

    If you can snap it back in place, if it doesn't stay.... return the phone to Best Buy.
    08-14-17 03:07 PM
  3. crystal dream's Avatar
    Best buy doesn't want to take it back
    As I purchased it 18 days ago
    And they only have a 14 day return policy
    08-14-17 03:28 PM
  4. gareth3685's Avatar
    Yes mine did this after a tiny drop (max 30 cm on to a really soft surface). I popped it back into place and its been fine since however.

    Worrying nonetheless.
    08-14-17 04:02 PM
  5. Dunt Dunt Dunt's Avatar
    https://forums.crackberry.com/blackb...ctory-1113727/

    Contact BlackBerry Mobile.....

    And let us know how it goes.
    08-15-17 08:22 AM
  6. SoxFan's Avatar
    Press hard at the connection places. hard all along the spine.
    08-15-17 07:45 PM

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