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  1. ChrisLeNeve's Avatar
    Hi guys,

    Am I the only one for whom apps just can't seem to access the file manager?
    For example, when I compose a new email - be it from the Hub or from the Gmail app - and try to attach a file, the screen goes white briefly, then goes back to the main app screen (the list of emails), saving a draft of my email for me. At no point do I have the option to select a file.
    I checked the permissions for both apps, they both have all required.
    It's a huge productivity drawback. Oh, how I miss the productivity from BlackBerry 10. The hub on Android gets nowhere near, neither does the file Explorer.
    fixit1971 likes this.
    12-11-18 02:18 AM
  2. fixit1971's Avatar
    You don't need the a file manager to attach a file, simply press the "more" icon...three vertical dots....in the top right, that will give you a few options one of which is "attach" ...that will (should) open another screen as to what you want to attach...a picture, a file etc
    Are you saying you're doing this and it does not work.
    Last edited by fixit1971; 12-11-18 at 06:20 AM.
    12-11-18 05:54 AM
  3. ChrisLeNeve's Avatar
    Yes, that is precisely what I'm saying. Tapping the three dots and trying to attach doesn't work.
    12-14-18 11:55 AM
  4. fixit1971's Avatar
    I'm guessing you checked, but did you allow the Hub to have access to Storage?
    12-14-18 08:23 PM
  5. ChrisLeNeve's Avatar
    Yep, has all permissions it requires.
    12-15-18 11:57 AM
  6. ALToronto's Avatar
    Do you not see a paper clip icon at the top, to the left of the send arrow? Tap on the paper clip and you'll get a menu of the types of files to attach.
    12-16-18 12:35 PM
  7. Adi Marwan's Avatar
    Try clearing the hub cache, do a 32sec reboot (if you are on nougat) or just reboot (if on oreo).. If problem still persists, try factory reset..
    12-16-18 11:33 PM
  8. ChrisLeNeve's Avatar
    Yeah, I do see the paper clip icon at the top, but it doesn't work. And rebooting doesn't help either
    01-08-19 02:53 PM

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