1. Nils2004's Avatar
    I have my KEYone for a couple months

    And my apps keeps crashing
    The crashing apps are, Instagram, Facebook and magister (Dutch app for school)

    And Spotify stops al the time

    (I wiped the phone 2 times already)
    07-12-18 04:26 AM
  2. Yass85's Avatar
    i have the same but only with Microsoft Apps
    07-12-18 05:13 AM
  3. wmatsura's Avatar
    Weird, I have Instagram and Microsoft apps on my KEYone and they work without a glitch.

    Are you guys using SD cards as internal memory? If so, check if the crashing apps are installed on the SD card, if so, change it back to the device's memory (sometimes low speed SD cards cause apps installed on them to crash)
    07-12-18 06:40 AM
  4. Trifon V's Avatar
    my Facebook app keeps crashing...checked updates and rebooted. still happening. anyone with the same problem? just occurred for the first time this morning.
    07-12-18 06:54 AM
  5. Trifon V's Avatar
    Facebook keeps crashing as of today...kicks me out right away. never occurred before today.

    cleared the cache and rebooted with same occurring. does anyone else have this problem?
    07-12-18 07:04 AM
  6. Bob Brown7's Avatar
    up until today, FB and all other apps have been working flawlessly- now FB starts to launch, showing the initial news feed for a split second and then disappears immediately. There were no new updates overnight. I tried un-installing the app and reinstalling but same thing. I have lots of memory to play with still. a strange one. Any ideas?
    07-12-18 08:08 AM
  7. denvinbel's Avatar
    hi Bob ,i hasve noticed thatapp Facebok is crashing too, i install it /reinstall it restart phone v, i was wondering if a blackberry guru I have a black berry Keyone could shedsome light on it as i dont klnow where the problem lies my phone works fine just that face book application which lkeepscrashing ,
    can aguru of blackberry shedsome light
    i dont think itsmy device issur, i think its the apps but not sure
    07-12-18 08:25 AM
  8. glwerry's Avatar
    Yes. Always start with:
    1. Clear your cache. Once it gets above 500 meg things start operating randomly.
    2. Do a hard reset. Hold the power button down for 32 seconds until it reboots on its own. This is equivalent to pulling the battery.

    If you still have issues after that then it could be to do with memory card, as stated earlier (out of my area of knowledge, sorry).
    07-12-18 08:25 AM
  9. ab190670's Avatar
    up until today, FB and all other apps have been working flawlessly- now FB starts to launch, showing the initial news feed for a split second and then disappears immediately. There were no new updates overnight. I tried un-installing the app and reinstalling but same thing. I have lots of memory to play with still. a strange one. Any ideas?
    Just had the same thing start happening to me ?
    07-12-18 09:23 AM
  10. ab190670's Avatar
    Just googled it, its a FB problem
    07-12-18 09:24 AM
  11. Bob Brown7's Avatar
    Same
    07-12-18 09:38 AM
  12. Bob Brown7's Avatar
    Same- Facebook on Keyone only
    07-12-18 09:39 AM
  13. denvinbel's Avatar
    Same- Facebook on Keyone only
    hi gus, you mentionedu googled it amd its a face book issue
    can yiou share the l link you swaw it as i cannot see that anyewhere txs
    07-12-18 12:59 PM
  14. oldmangeddyboy's Avatar
    Seems to be only happening on android, I've deleted it and reinstalled it and it's working fine, has worked without a hitch on my iPhone.
    07-12-18 01:20 PM
  15. conite's Avatar
    Use Facebook Lite anyway.
    07-12-18 01:25 PM

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