1. Z10nite's Avatar
    My Keyone has within the past week and a half, started to randomly reboot. Does anyone have this problem?
    01-14-20 08:39 PM
  2. RoseBud68's Avatar
    Nope...Do a hard rest.
    01-14-20 09:33 PM
  3. Z10nite's Avatar
    first thing I did, and have done multiple hard resets, as well as deleting the last Google apps installed. crashed again last night.
    01-15-20 10:01 AM
  4. RoseBud68's Avatar
    sound like you may need to do a factory reset to clear up what ever is causing the issue.
    01-15-20 06:17 PM
  5. Z10nite's Avatar
    My problem with the factory reset, is the backing up of all my data. With BlackBerry manager before that was easy, I don't really want to give my info to Google, and content transfer limits the data it saves and restores based on my limited knowledge and experience. If you know of a method for neophytes, would appreciate the help.
    mh1983 likes this.
    01-16-20 08:58 AM

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