1. kristadanielle880's Avatar
    When using snapchat filters, there's a big black dot over my right eye. Anyone else? Any fix? I uninstalled and reinstalled already.
    09-30-17 11:22 AM
  2. ehchtu's Avatar
    When using snapchat filters, there's a big black dot over my right eye. Anyone else? Any fix? I uninstalled and reinstalled already.
    Yeah. Thought it was a weird anomaly, haven't tried to fix it.
    09-30-17 12:40 PM
  3. MissBerri's Avatar
    I have this problem too, since I purchased the KeyOne. It is driving me crazy. I did the reinstall thing at least 5 times, no change. I have contacted SnapChat directly, no change. I started reporting this in July! Here has been there response:
    Anyone else have a black dot over right eye on snapchat filters with keyone?-capture1.jpg

    Please report the issue also: support@support.snapchat.com


    When using snapchat filters, there's a big black dot over my right eye. Anyone else? Any fix? I uninstalled and reinstalled already.
    10-12-17 01:57 PM
  4. MissBerri's Avatar
    I am having the same issue since I got the Keyone in July. I have tried reinstalling 5 plus times and have been reporting to SnapChat since July. Anyone else on Sprint? There doesn't seem to be many complaints about this issue so I am wondering how widespread it is...
    10-12-17 02:27 PM
  5. Tsepz_GP's Avatar
    When using snapchat filters, there's a big black dot over my right eye. Anyone else? Any fix? I uninstalled and reinstalled already.
    I'd suggest emailing the Snapchat developers directly, name your phone and what the issue is:
    snapchat@snap.com
    10-12-17 04:20 PM

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