1. slightlyfaded's Avatar
    First off, hello all as I'm new here. I am a long time BlackBerry user (haven't had another phone since the original Pearl came out) and just got the KeyOne to replace my Classic. I love BB10 - appreciating it more than ever now - but I needed to be able to use certain apps so I had little choice but to upgrade.

    I guess I got kind of lucky after browsing here but I ordered the phone on Thursday early afternoon and it was here on Friday. Really happy with the phone: the build is amazing, screen+camera+keyboard all kick ***. Performance is great as I haven't noticed almost any lag.

    The initial set up was pretty annoying as everything seems to want to track you and access and backup and attach to your account in any way possible. And of course the settings aren't in on place but you have to dig through every obscure corner to just make it behave like a simple phone (and not just for these settings, I'm finding I have to go through many different areas of the phone to change thing that I think should obviously be grouped together). But that would be another (long) rant in itself. I'll just leave some quick ones here as I need to get it off my chest as I'm just blown away by the poor user experience it provides in some cases.

    Setting up accounts. Is the logical thing here not to ask the user what they want to sync when they add their Gmail before going ahead with it? Instead it just syncs everything, and in the next step you can unsync what you don't want. Great. Except everything is ALREADY THERE. Added a work email account? Enjoy your 5000 random contacts added because obviously that's what everyone wants. Of course it doesn't delete them when you turn off sync.

    Bringing me to my next point: Contacts. Oh my god. I feel like a 15 year old could've thought this out better. Want to delete those 5000 people? Too damn bad. You literally can't. If you uncheck them in settings they don't show up in Contacts but are there in Phone and WhatsApp and other messengers that use them. Okay, so you keep at it and think "I'll just make it visible in contacts and choose to view only that account, surely you can just delete everyone like that? Nope. There is no "select all". You would have to scroll through and click 5000 times to do this.

    "Hmm ok next idea, I'll just export the only account I want to keep the contacts from (Local Contacts in my case) and do a mass delete of all contacts, then import them back in." I think you can see where this is going. You can't. You can only export ALL contacts. It seriously boggles my mind, who the hell designed this. Every program or website I've ever used lets you choose what you're exporting but here it's all or nothing.

    (I have since had to get a 3rd party app that lets you allow to delete contacts based on the account. It seems to be working but for the big account with 5000 entries it's either taking over an hour or frozen at this point). But honestly I just don't get it. Not like this is a beta or something.

    Lastly, the Phone app. I think this may be a BlackBerry related issue as it's not designed for keyboard phones so I'm not really giving them flak for it but it would be really nice to just open it and start typing a number or name instead of taking the extra step of either clicking "Search" or the button that opens up the number screen. But one thing I can give them **** for is not keeping track of ANY call details. It's 2017, everything tracks all your behaviors, analyzes everything. Chrome takes up 145MB of space, all the apps are bloated. But it can't keep track of how long my phone call was in case I need to refer to it later.

    Want to see when exactly you placed the call? Too bad, we'll just show you rough timeframes like "5 Hours" or "Yesterday". Like WTF?? WHEN yesterday? How can it not tell me such a basic thing that every phone with call logging has had since before the internet or cell phones even existed.

    THANKS FOR READING!
    Last edited by slightlyfaded; 06-04-17 at 08:42 PM.
    06-04-17 08:30 PM
  2. FF22's Avatar
    First off, hello all as I'm new here. I am a long time BlackBerry user (haven't had another phone since the original Pearl came out) and just got the KeyOne to replace my Classic. I love BB10 - appreciating it more than ever now - but I needed to be able to use certain apps so I had little choice but to upgrade.


    Lastly, the Phone app. I think this may be a BlackBerry related issue as it's not designed for keyboard phones so I'm not really giving them flak for it but it would be really nice to just open it and start typing a number or name instead of taking the extra step of either clicking "Search" or the button that opens up the number screen. But one thing I can give them **** for is not keeping track of ANY call details. It's 2017, everything tracks all your behaviors, analyzes everything. Chrome takes up 145MB of space, all the apps are bloated. But it can't keep track of how long my phone call was in case I need to refer to it later.

    Want to see when exactly you placed the call? Too bad, we'll just show you rough timeframes like "5 Hours" or "Yesterday". Like WTF?? WHEN yesterday? How can it not tell me such a basic thing that every phone with call logging has had since before the internet or cell phones even existed.

    THANKS FOR READING!
    I can't and won't defend Android and Google for wanting your/my/our/ALL life stories. Lots of folks delete or disable as much Google as they can.

    Unless the K1 has a different Phone app, I can see the details. I tapped the phone icon, tapped the upper Right menu, History, found someone I called on May 24th and tapped that....

    Call details: Outgoing call, Weds, May 24... 9:35am, 8 minutes 53 seconds.

    -------------

    Another

    Incoming call, Sat, May 13, 2:51PM, 1 minutes 14 seconds.

    ...........

    Outgoing call, Tues, May 30, 3:04PM, 7 min 21 sec

    -------------

    So, again, there is detail unless something is different on my Priv.

    Hopefully, someone can help with the Contacts mess. I thought I was asked AFTER entering my Gmail account if I wanted to sync and I did sync Contact and Calendar. But I passed on my Yahoo and my other gmail account. But still, if you did sync and there were 5,000 somewhere it probably grabbed them.

    Good luck - you MIGHT get use to Android. If grows on you like a fungus or wart!!!!!
    06-04-17 09:12 PM
  3. miketedeschi's Avatar
    I had double contacts, and yes Google is annoying.

    The trick is to sign out of Gmail, disable autosync, sign back into Google, disable contact calendar sync on Google, then enable auto sync.

    Now, only the hub Gmail account will sync.
    06-04-17 09:19 PM
  4. slightlyfaded's Avatar
    I can't and won't defend Android and Google for wanting your/my/our/ALL life stories. Lots of folks delete or disable as much Google as they can.

    Unless the K1 has a different Phone app, I can see the details. I tapped the phone icon, tapped the upper Right menu, History, found someone I called on May 24th and tapped that....

    Call details: Outgoing call, Weds, May 24... 9:35am, 8 minutes 53 seconds.

    -------------

    Another

    Incoming call, Sat, May 13, 2:51PM, 1 minutes 14 seconds.

    ...........

    Outgoing call, Tues, May 30, 3:04PM, 7 min 21 sec

    -------------

    So, again, there is detail unless something is different on my Priv.

    Hopefully, someone can help with the Contacts mess. I thought I was asked AFTER entering my Gmail account if I wanted to sync and I did sync Contact and Calendar. But I passed on my Yahoo and my other gmail account. But still, if you did sync and there were 5,000 somewhere it probably grabbed them.

    Good luck - you MIGHT get use to Android. If grows on you like a fungus or wart!!!!!
    Thanks that's a huge help actually. I was initially holding down on the call in the call log hoping for a "more info" option, and then was trying to do the the same in History as I thought it would just call the # of I click it but it makes sense now - it's a separate section just for that.
    06-04-17 09:30 PM
  5. slightlyfaded's Avatar
    I had double contacts, and yes Google is annoying.

    The trick is to sign out of Gmail, disable autosync, sign back into Google, disable contact calendar sync on Google, then enable auto sync.

    Now, only the hub Gmail account will sync.
    I'm not quite following, I don't think you can sign out of Gmail on the app. The only way to do it is to remove the whole account from the phone.

    https://support.google.com/mail/answ...DAndroid&oco=1
    06-04-17 09:33 PM
  6. miketedeschi's Avatar
    I'm assuming you signed into email in hub and Gmail and have double contacts even after disabling the Google account from syncing.

    Yes, remove the Google account from the phone.

    Disable auto sync globally.

    Sign into Google account on phone.

    Disable the Google account on phone from syncing.

    Re-enable auto sync.

    Now, only the hub will sync that Gmail account contacts and calendar.
    BigBadWulf likes this.
    06-04-17 09:37 PM
  7. slightlyfaded's Avatar
    I'm assuming you signed into email in hub and Gmail and have double contacts even after disabling the Google account from syncing.

    Yes, remove the Google account from the phone.

    Disable auto sync globally.

    Sign into Google account on phone.

    Disable the Google account on phone from syncing.

    Re-enable auto sync.

    Now, only the hub will sync that Gmail account contacts and calendar.
    I did sign into email in Hub and Gmail but it didn't give me duplicate contacts. Signing into hub didn't sync anything for me. My issue is that I don't want to sync ANY contacts from my emails to my phone.

    I tried your workaround (and really appreciate the help) and was hoping that turning off global auto sync would not just automatically sync everything when I add the account, but it still does. When I add the account it does the initial sync, then without auto sync you just have to do it manually going forward. But it always just does the initial one as it seems like I can't avoid it.
    06-05-17 12:00 AM

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