1. IvanTheTolerable's Avatar
    3 weeks in and still zero word as to why my replacement phone hasn't shipped. The accessories are stacking up from China. All of my cool cases are finally coming in. Surely I am not the only one being left in the dark.

    All of my cool cases are finally coming in. Too bad BlackBerry still refuses to ship my replacement.-img_20170901_141835.jpg
    09-01-17 02:29 PM
  2. thinkdan's Avatar
    Where are you located? It only took them about 3 days to send my replacement and they even included a free dual layer shell case.
    Vaughn Mises likes this.
    09-01-17 04:39 PM
  3. IvanTheTolerable's Avatar
    Where are you located? It only took them about 3 days to send my replacement and they even included a free dual layer shell case.
    Canada.

    Posted via CB10
    09-01-17 04:59 PM
  4. thinkdan's Avatar
    That seems like a very long time. I never even called them. The whole process was done through e-mail. It did take them about 5 days to reply to the first email and then just 3 days to send the replacement device from their Texas service center.
    09-01-17 05:15 PM
  5. FishhPoohh's Avatar
    3 weeks in and still zero word as to why my replacement phone hasn't shipped. The accessories are stacking up from China. All of my cool cases are finally coming in. Surely I am not the only one being left in the dark.

    Click image for larger version. 

Name:	IMG_20170901_141835.jpg 
Views:	32 
Size:	152.8 KB 
ID:	429368
    Why dont you call them and ask?
    09-02-17 03:33 PM
  6. stevec66's Avatar
    Northing gets action like squeaky wheel.
    09-02-17 04:00 PM
  7. anon(4297019)'s Avatar
    Maybe you're getting a Black KEYᵒⁿᵉ. Sometimes the wait is worth it ;-)
    09-02-17 04:13 PM
  8. AZN's Avatar
    I love my Imak cover especially the sandy texture of it.
    09-03-17 07:27 AM
  9. IvanTheTolerable's Avatar
    It's finally been shipped! Three weeks of calling twice a day wasn't for nothing. Eta is Tuesday.

    Posted via CB10
    FF22 and RoseBud68 like this.
    09-03-17 09:54 AM
  10. littlebuff's Avatar
    I guess the got annoy with you calling twice a day so 3 weeks is a kind of punishment. Anyway, your status is going to change from KEYless to anotherKEY soon.

    Posted via CB10
    bitek likes this.
    09-03-17 12:36 PM
  11. anon(8679041)'s Avatar
    3 weeks in and still zero word as to why my replacement phone hasn't shipped.
    That's exactly the amount of time they'd need to refurbish your old phone. lol.
    09-03-17 01:33 PM
  12. anon(4297019)'s Avatar
    It's finally been shipped! Three weeks of calling twice a day wasn't for nothing. Eta is Tuesday.

    Posted via CB10
    Betcha it'll be Wednesday because of the long weekend ,-)
    09-03-17 11:24 PM
  13. IvanTheTolerable's Avatar
    Betcha it'll be Wednesday because of the long weekend ,-)
    Well tracking said it went Toronto to Winterpeg and then to Thunder bay between Friday evening and Saturday morning. So supposedly it's already right down the street. We'll see!

    Posted via CB10
    09-03-17 11:27 PM
  14. anon(4297019)'s Avatar
    You're right, I can see it from here!
    09-03-17 11:46 PM
  15. anon(4297019)'s Avatar
    Did it get delivered today and was it a repair or did they send you a new one?
    09-05-17 06:39 PM
  16. IvanTheTolerable's Avatar
    Did it get delivered today and was it a repair or did they send you a new one?
    They did deliver it actually! I need to ship my one one back. I'm not sure how to tell if it's really a new one or not.
    09-05-17 11:11 PM
  17. bitek's Avatar
    and speak with Supervisor
    09-06-17 11:34 PM

Similar Threads

  1. August Update Query - Still Missing
    By edhdurham in forum BlackBerry KEYone
    Replies: 29
    Last Post: 09-25-17, 08:32 AM
  2. Replies: 30
    Last Post: 09-03-17, 02:45 PM
  3. Blackberry test
    By tomtom9876 in forum General BlackBerry News, Discussion & Rumors
    Replies: 3
    Last Post: 09-01-17, 01:46 PM
  4. How to download Google play store
    By Afosamloco in forum Ask a Question
    Replies: 1
    Last Post: 09-01-17, 01:01 PM
  5. Email folders in Hub
    By TalkingPie in forum BlackBerry KEYone
    Replies: 0
    Last Post: 09-01-17, 12:49 PM
LINK TO POST COPIED TO CLIPBOARD