It's unclear as to whether one is better off with an April OS and an April patch level, or an Aug 2018 OS and a June patch level.
I thought somewhere I read a certain ambassador say it was a June 2019 OS build and June patch level. I'm pretty sure the Captain Morgan had worn off by then. I think, maybe.....
Hmm. My AT&T KEYone is stuck on April. The May update downloaded, but never installed, and the "Check for Updates" AND "Continue Update" options are grayed out in my AT&T Software Update settings menu.
I tried a 32 second reboot, but that didn't reset whatever is hung up.
Any suggestions? I have no problem managing updates in Mac, Windows, Linux, etc., but I have no idea how an update can hang up like this in Android. Are there the equivalent of Windows registry settings I can check?
Hmm. My AT&T KEYone is stuck on April. The May update downloaded, but never installed, and the "Check for Updates" AND "Continue Update" options are grayed out in my AT&T Software Update settings menu.
I tried a 32 second reboot, but that didn't reset whatever is hung up.
Any suggestions? I have no problem managing updates in Mac, Windows, Linux, etc., but I have no idea how an update can hang up like this in Android. Are there the equivalent of Windows registry settings I can check?
Posted with my trusty Z10
Clear the cache and "all data" for Google Play Services. Then reboot.
OK, I cleared cache and all data for both my Google Play Services apps, as well as my Google Carrier Services apps for good measure. I have two versions of each app, one for personal and one for my Android for Work profile. I then performed a 32 second reboot.
Unfortunately, nothing has changed and my update options (Check for Updates and Continue Update) are still grayed out.
Screen shot:
Posted with my trusty Z10
Last edited by bb10adopter111; 06-25-19 at 12:24 PM.
OK, I cleared cache and all data for both my Google Play Services apps, as well as my Google Carrier Services apps for good measure. I have two versions of each app, one for personal and one for my Android for Work profile. I then performed a 32 second reboot.
Unfortunately, nothing has changed and my update options (Check for Updates and Continue Update) are still grayed out.
Screen shot:
Posted with my trusty Z10
AT&T limits you to one check every 24 (?) hours. Set your date ahead a couple of days.
OK, but, I'm pretty sure I haven't made ANY checks, as the option is grayed out and inactive.
Posted with my trusty Z10
This go around and last go around for May, I had to manually adjust my date 30 days in advance for trigger, with few attempts necessary. For June update, it took six attempts. I ended up in November or December on the system clock.
This go around and last go around for May, I had to manually adjust my date 30 days in advance for trigger, with few attempts necessary. For June update, it took six attempts. I ended up in November or December on the system clock.
Just a quick update, though I fear I'm hijacking the thread...AT&T is trying to push the update to me, but it's likely that a factory reset is in my future. Not a big deal, as I only have about 30 photos to transfer. Everything else is in the cloud.
In 15+ years with AT&T on BlackBerry this will be my first required factory reset. I've always been able to simply update OTA without a hitch, and I've never had an unstable or corrupted device.
So, my perspective is that Android is much less stable than BB10.