1. muhammri's Avatar
    Hi would like to check, any idea why my KeyOne having 2 phone apps when I checked phone app permission under DTEK notification?
    03-27-19 08:59 AM
  2. IceCreamPlz's Avatar
    is there a copy of the Phone app in the Locker?
    03-27-19 09:23 AM
  3. anon(10218918)'s Avatar
    On my KeyOne I have the same, no copy in the locker. And: I switched off all notifications for the phone app, but always I get a notification that Phone had acces to Phone. Very strange.

    Posted via CB10
    03-27-19 10:05 AM
  4. muhammri's Avatar
    is there a copy of the Phone app in the Locker?
    No copy in the locker


    On my KeyOne I have the same, no copy in the locker. And: I switched off all notifications for the phone app, but always I get a notification that Phone had acces to Phone. Very strange.

    Posted via CB10
    Exactly.



    Posted via CB10
    03-27-19 10:22 AM
  5. AnkurTri1's Avatar
    Could it be google phone?
    and I think there's some bug in the DTEK app, when you go to "all apps" under dtek notification settings the second phone app won't show up but if you will go to the next option, custom settings for phone/contacts/location, there you will find other phone apps.
    in my phone, it shows 4 phone apps! two are the stock one, and two google phone
    03-27-19 12:32 PM
  6. BB_RobertL's Avatar
    @muhammri,

    If you go to Android Settings > Apps & Permissions > DTEK > Storage > Clear Data / Clear Cache it should resolve your issue.

    Your DTEK settings will be wiped though and you will have to reconfigure any customizations from default that you have made.

    Cheers,

    Robert
    DTEK Product Manager
    BlackBerry Ltd.
    03-29-19 10:34 AM
  7. muhammri's Avatar
    @muhammri,

    If you go to Android Settings > Apps & Permissions > DTEK > Storage > Clear Data / Clear Cache it should resolve your issue.

    Your DTEK settings will be wiped though and you will have to reconfigure any customizations from default that you have made.

    Cheers,

    Robert
    DTEK Product Manager
    BlackBerry Ltd.
    Thanks a lot Robert. it's work!

    Posted via CB10
    03-29-19 03:24 PM

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