1. shockberry00's Avatar
    Its enabled with the carrier, but I dont see an option to turn it on?
    08-01-19 06:38 PM
  2. Chuck Finley69's Avatar
    Its enabled with the carrier, but I dont see an option to turn it on?
    What device and PRD # is needed for accuracy... ?? I know this is the LE thread
    08-01-19 08:20 PM
  3. shockberry00's Avatar
    This is for the bbe100-5 - the Key2LTE sold directly from Verizon business..
    08-01-19 09:05 PM
  4. shockberry00's Avatar
    Support isnt helpfull.. They said they added WIFI calling but I just can turn it on. The switch does not move to turn on, it's just blacked out. Thanks for anyhelp!
    08-01-19 10:02 PM
  5. Chuck Finley69's Avatar
    Support isnt helpfull.. They said they added WIFI calling but I just can turn it on. The switch does not move to turn on, it's just blacked out. Thanks for anyhelp!
    Unfortunately, if you’ve bought it directly from VZW and WFC doesn’t turn on, we’ve seen this movie before.

    The AT&T carrier locked and sold KEYone had the same problem. I have one bought from and used on my AT&T postpaid account. It’s supported for enhanced calling features except for WFC as it sounds like for VZW and Key2 LE you have.
    08-02-19 08:03 AM
  6. shockberry00's Avatar
    Thanks for the reply, can anyone else chime in with their experience?
    08-02-19 12:51 PM
  7. ubbulls's Avatar
    Put your phone in Airplane Mode. Then turn the WiFi back on and try to make a call.
    08-02-19 02:26 PM
  8. shockberry00's Avatar
    After being on the phone for a while and multiple calls Verizon sold me the unlocked key2le and not the branded Verizon phone. Thanks for all the help!
    08-02-19 03:38 PM
  9. Chuck Finley69's Avatar
    After being on the phone for a while and multiple calls Verizon sold me the unlocked key2le and not the branded Verizon phone. Thanks for all the help!
    How did VZW end up with unbranded inventory? At that point, if WFC is supported on branded hardware, warranty exchange should be offered by VZW to you.
    08-02-19 05:12 PM
  10. shockberry00's Avatar
    I have no idea thats a great question. they were able to tell with the imei #? They said theirs starts with 3 and the one I had starts with 1?
    08-02-19 06:45 PM
  11. CarSalesman's Avatar
    WiFi calling on K2LE purchaser from Verizon is on by default. There is no indicator. You will notice that when connected to WiFi the LTE indicator goes out even if there is a strong cellular signal. When the LTE indicator is off you are using WiFi calling. The difference in call quality is noticeable.

    To confirm simply turn off WiFi when the LTE indicator is off. You will see the LTE sign come on and call quality is reduced.

    To be clear this feature will not work If your K2LE was not purchased from Verizon.
    08-02-19 07:41 PM
  12. shockberry00's Avatar
    Thats interesting. on my key 2 (non le) on Verizon my LTE indicator is off right now and I'm on Wi-Fi. are you saying this phone has Wi-Fi calling?
    08-02-19 11:13 PM
  13. tliolos's Avatar
    How did you get a Key2 to work on Verizon? Thought only the LE would
    08-03-19 01:12 PM
  14. shockberry00's Avatar
    it's working, I got my SIM card from my le in it. I use the have att and I switched to Verizon a few days ago.
    08-03-19 01:48 PM
  15. boyn0010's Avatar
    Can you post a screenshot of the Key2 making a WiFi call on Verizon? I have the Key2 LE BBE100-5 unlocked. Everything works on Verizon except wifi calling and I also cannot send/receive texts over wifi.
    08-05-19 11:19 PM
  16. CarSalesman's Avatar
    Wi-Fi calling will not work with any phone on Verizon unless you purchase the phone from Verizon.
    08-07-19 10:38 PM

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