1. royalblack's Avatar
    I have a problem with my 2 LE and would be glad if one of you can help me with this

    I don't have a snapshot option. Not on the side if I push the two (correct) buttons and also not into the pulldown menu.

    Anyone has an idea to awake this function again?

    It was there at the beginning into the pulldown but I deleted the app. After this deleting the snapshot option into the menu was gone. Even after I reinstalled the app.

    The hardware buttons didn't have this function from the beginning on.

    Please think and help. I am open for ANY suggestion .
    06-21-19 02:38 PM
  2. Bla1ze's Avatar
    The hardware buttons didn't have this function from the beginning on.
    Volume down and Power will take a screenshot. If you want it in your dropdown, you can just open the Notable app and it will appear there once you approve the permissions.
    06-21-19 02:47 PM
  3. royalblack's Avatar
    Volume down and Power will take a screenshot. If you want it in your dropdown, you can just open the Notable app and it will appear there once you approve the permissions.
    hi Blaze,

    Thanks for your answer. Great and so quickly I).

    I know of this two possiblities but this is right the problem!

    1. there is not appeared the snapshot / Screenshot option back after I reinstalled the app notable

    2. this hardware push combination is not functioning. this was from the beginning on not existing. I didn't recognized it at once because I am coming from the passport

    I thought the volume down / power push normally is hard coded?

    I am sure I push the right buttons
    06-21-19 03:27 PM
  4. Bla1ze's Avatar
    I thought the volume down / power push normally is hard coded?
    It is. If it's not working for you on your KEY2 LE and Notable is not working either, you should consider a reboot / factory reset. Both of those options are standard and should be working fine.
    royalblack likes this.
    06-21-19 03:33 PM
  5. royalblack's Avatar
    Alter I have made a complete new setup of my LE the pulldown menu is back. Fine.

    The hardware button combi still allows me no screenshot. This is definitely a little hardware problem.

    But I can live with only the pulldown option
    06-30-19 11:39 AM

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