I now have the fingerprint sensor intermittent responding bug as well as the phone going into silent mode after receiving a call. YOU BETTER GET BUSY WITH A FIX ASAP BB MOBILE.
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I now have the fingerprint sensor intermittent responding bug as well as the phone going into silent mode after receiving a call. YOU BETTER GET BUSY WITH A FIX ASAP BB MOBILE.
I'd contact support.... might be hardware and not something that anyone is working on.
For now, try holding the power button for 32 seconds and see if that sorts it out
I have the same thing on mine. Fingerprint sensor eventually died completely. Isolated it to hardware.
Intermittent phone thing is a software bug. it started doing it a lot and then subsided after I did a factory reset.
If you call support for an advance replacement, hopefully you will have a better experience than me. Take a look at my post about it.
I'm not having these issues at all. I have most of my apps in the locker and have to use my fingerprint constantly. It hasn't failed once. Did you drop it or maybe bought it second hand?
After a hard reset, no further issues. Knock on wood