1. farmwersteve's Avatar
    Hey
    I have the Key2Le

    Lately, the keyboard has been very laggy and glitchy

    Even the alt keys dont work sometimes in certain apps unless i press and hold the alt key while hitting the specific letter that i want the alt character of

    Even now, when i double space, i am not getting a perriod at the end of my sentence

    Its been very frustrating and it comes and goes with no apparent pattern

    BBE100-5
    April 5th, 2019 security patch
    ABT974 build number

    Unlocked device from BlackBerry employee program

    It's also very slow sometimes where the letters take forever to catch up to my typing.

    It's really been a shift typing experience the past month or so, and I got the device around Christmas I believe, and it was great up until the past month or so

    Thanks!
    06-10-19 08:58 PM
  2. RK_BB's Avatar
    Just wondering, what do you do for BlackBerry?
    06-10-19 09:12 PM
  3. conite's Avatar
    Hey
    I have the Key2Le

    Lately, the keyboard has been very laggy and glitchy

    Even the alt keys dont work sometimes in certain apps unless i press and hold the alt key while hitting the specific letter that i want the alt character of

    Even now, when i double space, i am not getting a perriod at the end of my sentence

    Its been very frustrating and it comes and goes with no apparent pattern

    BBE100-5
    April 5th, 2019 security patch
    ABT974 build number

    Unlocked device from BlackBerry employee program

    It's also very slow sometimes where the letters take forever to catch up to my typing.

    It's really been a shift typing experience the past month or so, and I got the device around Christmas I believe, and it was great up until the past month or so

    Thanks!
    Do a factory reset.
    06-10-19 09:31 PM
  4. farmwersteve's Avatar
    Just wondering, what do you do for BlackBerry?
    Don't work for them, cousin does
    06-10-19 09:39 PM
  5. farmwersteve's Avatar
    Do a factory reset.
    Thats the last thing I want to do

    If there was an easy way to set my phone up again i would consider it, but with all my browser short cuts, apps setup etc, i dont have the time to redo it all

    Any other suggestions?
    06-10-19 09:41 PM
  6. conite's Avatar
    Thats the last thing I want to do

    If there was an easy way to set my phone up again i would consider it, but with all my browser short cuts, apps setup etc, i dont have the time to redo it all

    Any other suggestions?
    Not really. You're at that point imo.

    Always good to do every 4-6 months. Cleans out the cobwebs.
    06-10-19 09:42 PM
  7. RK_BB's Avatar
    Thats the last thing I want to do

    If there was an easy way to set my phone up again i would consider it, but with all my browser short cuts, apps setup etc, i dont have the time to redo it all

    Any other suggestions?
    How about deleting the keyboard app data?
    06-10-19 09:42 PM
  8. farmwersteve's Avatar
    Not really. You're at that point imo.

    Always good to do every 4-6 months. Cleans out the cobwebs.
    Ugh!
    06-10-19 09:50 PM
  9. farmwersteve's Avatar
    How about deleting the keyboard app data?
    Where do you do that?
    06-10-19 09:51 PM
  10. RK_BB's Avatar
    Where do you do that?
    Open Settings, then type the word 'keyboard', the keyboard app will show app in the results, tap it, then tap "storage" then tap "clear data".

    Note that this will delete any saved learned & word substitutions. You will have to start over.
    06-10-19 09:54 PM
  11. farmwersteve's Avatar
    Open Settings, then type the word 'keyboard', the keyboard app will show app in the results, tap it, then tap "storage" then tap "clear data".

    Note that this will delete any saved learned & word substitutions. You will have to start over.
    Cool. Will try that
    The period worked just now after the word 'cool' but now, already not working
    06-10-19 10:11 PM

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