Printable View
I have an Office 365 account, that is critical. I am on Day 3 and Nine has been completely unreliable at notifications and receiving email. I get several in a timely fashion and then none at all. I have turned off battery optimization. If I can not reliably receive email this is a problem.
Ask the app developer.
I have reached out to 9Folders (the developer) and they had no specifics other than turning off battery optimization
Well, there is nothing specific about the KEY² LE that would have it behave any differently from any other Android device on Oreo 8.1.
Hope you get to the bottom of it.
Does nine work fine on other Android devices you've tried or had?
Thanks for the help and assistance here. OK... I like this phone so want to do everything possible to hang on to it. I came from an LG G6 and yes Nine worked with zero issues, as it has on other Android phones. Last night after 3 days of fighting this, and missing email, I was pretty frustrated. I reached out to 9Folders and have sent them log files. (right now email has not synced for 8 plus hours) An interim fix, and maybe my only option, is Outlook for Android which has been working since last night and thus far not missing any email. I should note, though it was not an issue on the LG phone, I do have 2FA on this account.
Has the Nine email client issue been resolved. Trying to make a decision to purchase Key2 Le
Sorry you are having problems. With my work accounts using both exchange and office365, and without wanting a DEVICE policy in place, Nine was my only alternative. It has worked great with my LE and I have it set up to get mail at various intervals depending on weekdays and weekend days. It had more options than I knew what to do with, but with some playing around, I have it doing what I want. I liked it enough to buy the full version.
With my setup, it is optimized for the battery usage. I wouldn't give up - may need to tweak something or the other in your settings. Good luck - not sure how I ever survived without this app (or Business Calendar 2).