10-24-19 11:07 AM
32 12
tools
  1. kadakn01's Avatar
    Agree there about whether a keyboard is worth it or not. Still trying to figure that one out as I use a iPhone 7 for work as well and I hate that typing experience. Fingerprint working again, so 100% a sw issue, as a safe start and then back to normal has this working on and off again. I keep sending Bug reports to Blackberry service in hopes they find the app, or system issue causing this and fix in a newer sw release. Otherwise I really love the phone and the picture quality has improved dramatically every since the last update or 2. Also, now that Alex Thurber has left BlackBerry, and with BBM consumer, who knows if this is the last phone as well? They can't be selling all that well, so our decision may be forced in any case.
    04-18-19 02:00 PM
  2. twominutes22's Avatar
    Agree there about whether a keyboard is worth it or not. Still trying to figure that one out as I use a iPhone 7 for work as well and I hate that typing experience. Fingerprint working again, so 100% a sw issue, as a safe start and then back to normal has this working on and off again. I keep sending Bug reports to Blackberry service in hopes they find the app, or system issue causing this and fix in a newer sw release. Otherwise I really love the phone and the picture quality has improved dramatically every since the last update or 2. Also, now that Alex Thurber has left BlackBerry, and with BBM consumer, who knows if this is the last phone as well? They can't be selling all that well, so our decision may be forced in any case.
    So, whats the update as of now, did you get your problem fixed? I'm having the same issue with my KEYone, I could really use some help.
    06-08-19 09:47 PM
  3. thidisbogus's Avatar
    Mine turned out to be a hardware issue and had to replace the physical phone. BlackBerry support had me run some diagnostics and it was definitely hardware.
    06-24-19 01:37 PM
  4. kadakn01's Avatar
    Mine turned out to be a hardware issue and had to replace the physical phone. BlackBerry support had me run some diagnostics and it was definitely hardware.
    I am doing the same thing and blackberry mobile is sending me a replacement device
    06-29-19 02:14 AM
  5. TimBBB's Avatar
    Don't know if this would help anyone, but I have a Key2Le - have had it about 8 months. Fingerprint sensor worked fine until a few weeks ago. I noticed due to change of weather, my fingers seem dryer/rougher than normal. I deleted my fingerprints and re-entered them and my fingerprint sensor is working again. It may be normal - depending on climate - for our fingers to change a bit over time - maybe a factor with these sensors?
    10-23-19 12:13 PM
  6. VictorRight's Avatar
    My K1 fingerprint sensor spacebar flashes but it doesn't work. it has been this way for a few months now.
    10-23-19 07:37 PM
  7. the_boon's Avatar
    My K1 fingerprint sensor spacebar flashes but it doesn't work. it has been this way for a few months now.
    There are replacement keyboards on eBay for like $30.

    If you can live with it like this having to manually put your PIN, then leave it at that.

    If a key ever starts malfunctioning, grab a replacement from eBay so the swap will be worth it.
    10-24-19 11:07 AM
32 12

Similar Threads

  1. Carrier Services won't work
    By skkayman in forum BlackBerry KEY2 LE
    Replies: 8
    Last Post: 05-14-19, 06:07 AM
  2. BBM profile images not showing!
    By wiz9 in forum BlackBerry KEY2
    Replies: 1
    Last Post: 04-16-19, 01:00 PM
  3. Replies: 5
    Last Post: 04-16-19, 11:29 AM
  4. Motion support - Vibration no longer working and I need advice!
    By bunnyraider in forum BlackBerry Motion
    Replies: 1
    Last Post: 04-12-19, 10:42 PM
  5. KEY2, 4G call don't work!
    By Cos63 in forum Ask a Question
    Replies: 2
    Last Post: 04-12-19, 12:41 PM
LINK TO POST COPIED TO CLIPBOARD