1. thidisbogus's Avatar
    I go to "security and location" and "fingerprint" doesn't even show up. Is this supposed to be here? Is my software corrupted?

    My sensor started working only occasionally as noted in my other thread, and has now stopped completely.
    02-15-19 05:31 PM
  2. chiphazard's Avatar
    if it's not after picture password and before smart lock, try 32 second reboot. if that doesn't work, then you may have to reset.
    02-16-19 12:41 PM
  3. thidisbogus's Avatar
    I tried the hard reboot. It is still missing, so I guess I am going to have to do a factory reset and reinstall everything.

    I never had issues like this with BB10. Android is as klugy as Windows.
    02-16-19 04:32 PM
  4. thidisbogus's Avatar
    if it's not after picture password and before smart lock, try 32 second reboot. if that doesn't work, then you may have to reset.
    I went to the trouble to do the hard factory reset and no change!

    Bad piece of garbage phone? Send back?
    02-24-19 12:57 AM
  5. hazmaju's Avatar
    Deleted
    02-24-19 02:09 AM
  6. thidisbogus's Avatar
    Deleted
    Deleted? I do not understand
    02-24-19 09:11 AM
  7. hazmaju's Avatar
    Sorry, I deleted my post after realizing you had two more topics going on the same problem. Glad you solved it

    Posted via CB10
    02-24-19 09:15 AM

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