1. mundo472's Avatar
    Stopped working after less than 2 months. CS reports this as a common hardware problem. Sending along a new unit.
    02-13-20 06:27 PM
  2. Dunt Dunt Dunt's Avatar
    Surprised they admitted it was a common issue.

    Good that they are sending you a new unit.
    02-14-20 08:48 AM
  3. the_boon's Avatar
    Surprised they admitted it was a common issue.

    Good that they are sending you a new unit.
    That's strange, I don't think we've had many threads of this kind of issue with the LE.

    The spacebar is better designed than on the KEY2.
    02-14-20 09:34 AM
  4. mundo472's Avatar
    That's strange, I don't think we've had many threads of this kind of issue with the LE.

    The spacebar is better designed than on the KEY2.
    I know, right? Maybe that's what the CS guy thought I was asking about or the forums ain't what they used to be.
    02-14-20 05:23 PM
  5. VictorRight's Avatar
    mine went out last year on my K1. I know this is not hardware as the space bar lights blink when trying to setup the fingers. I don't want to do a factory reset.
    02-15-20 01:56 PM
  6. the_boon's Avatar
    mine went out last year on my K1. I know this is not hardware as the space bar lights blink when trying to setup the fingers. I don't want to do a factory reset.
    The little LED lights are different than the actual sensor I believe, because in the MMI test menu, there was a different test just for those LED's which was separate from the test of the sensor itself.
    02-16-20 12:29 PM

Similar Threads

  1. Replies: 6
    Last Post: 02-14-20, 10:06 AM
  2. apps in the background (fingerprint ID)
    By Paul Willcox in forum BlackBerry KEY2
    Replies: 2
    Last Post: 02-13-20, 12:42 PM
  3. HSBC app UK fingerprint ID
    By Paul Willcox in forum BlackBerry KEY2
    Replies: 2
    Last Post: 02-13-20, 11:34 AM
  4. Crackberry Forums app. Working ver.
    By The_Passporter in forum BlackBerry 10 OS
    Replies: 8
    Last Post: 02-11-20, 08:12 PM
  5. Could not reset my password forced to create a new account ?
    By B1KWTR in forum BlackBerry Passport
    Replies: 1
    Last Post: 02-08-20, 09:19 PM
LINK TO POST COPIED TO CLIPBOARD