1. ChrisBB2011's Avatar
    I couldn't find anything specific on this. I'm trying to figure out if I should see about a warranty/replacement part, or if it's more likely a software issue.

    I got this used Key2 LE as a backup/secondary phone but the q, w, b, i and o keys all have issues. Most of them will type if I keep trying over and over or if I just press harder.

    The phone has a couple Nicks and dents. Nothing major, but was likely dropped on it's bottom corner.

    Thoughts?
    01-05-20 08:26 PM
  2. Dunt Dunt Dunt's Avatar
    Do a Factory Reset to rule out software.

    Return to the seller - if possible.

    Can try warranty with BBMo - but as you aren't the original owner, it's not under warranty. But all they can do is say no.... Unless they tell you to send it in with a CC number, and you'll be charged.

    Buy a new PKB module online and replace the keyboard. These are hard (impossible) to find for the LE and in the OEM colors.
    01-06-20 10:37 AM

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