Phone has been working perfectly up until it was squeezed into a cup holder for a car journey. On removal the front screen keeps giving the message "unlock for all features and data".
Entering the usual four digits will not unlock the phone and I just see the message "Enter blackberry" again.
I am assuming that a series of random keys have been pressed during the car journey...... Is the only option a fully hard reset / wipe of device?
TIA