Has anyone experienced issues when using the Mobile Deposit feature of the Scotiabank mobile banking app?
As soon as I take the photo of my cheque, the app deletes it right away.
This is on my KEY2. I'm also running a Priv and it works no problem.
Reported the issue to Scotiabank tech support but they were no help.
Thanks.
Does the app fully support Oreo 8.1 ?
As @Chuck Finley69 asks, is it Oreo compatible.
Also, have you cleared your cache and done a hard reboot (hold power key down for 32 seconds). I have seen that work wonders - Android can get very flaky if the cache is too full.
Failing that, you could send the cheques to me and I'll deposit them ....
Mine works fine. Not an Oreo problem. The only irritation I have is that it snaps a pic of the cheque way too quick and not always properly aligned.
I am having the exact same prob as glwerry. It captures the pic of the cheque very quickly, does an Auto-rotate and deletes the capture just taken as well as the account the cheque was to be deposited too. tried many things, reboot, delete and reinstall app, made sure auto-rotate was off, put camera in manual mode - no good results. could use some help - it's the only issue I am having with my Key2. (app worked fine on my priv)
I am having the exact same problem with my BlackBerry Motion running Oreo.
double check app permissions that storage is enabled
it is working as expected for me.
No issues for me! I just wish more people would send me cheques!
..Tom
LARGE cheques!
I'm with you on that.
I have children - normally the cheques are flowing the other way ...
still looking for assistance on this one - I have tried clear cache and doing a Hard re-boot as suggested. No closer to a solution. Tried another banking App - Same problem with it. camera takes pic of cheque, auto-rotates and surprise the the captured pic of the cheque deletes. help?
Uninstall the app and re-install? Just thought I’d throw that out there.
I am having this same issue.
Any update on a fix?