Built for Business - Learn more about BlackBerry KEY2
07-29-18 10:09 AM
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  1. Doityourself's Avatar
    Blackberry really need to fix this keyboard

    It is dead slow and lags and double types characters AND symbol tray pops up randomly
    Nizar Maaroufi likes this.
    07-09-18 01:07 PM
  2. Dunt Dunt Dunt's Avatar
    Blackberry really need to fix this keyboard

    It is dead slow and lags and double types characters AND symbol tray pops up randomly
    I expect they are working on that... and a few other fixes.

    But some think it might just be bad hardware... maybe just the initial batch?
    07-09-18 01:11 PM
  3. Doityourself's Avatar
    I expect they are working on that... and a few other fixes.

    But some think it might just be bad hardware... maybe just the initial batch?
    I'm on my second one now

    Don't know whether to take I back again
    07-09-18 01:13 PM
  4. Doityourself's Avatar
    the typing feels painfully slow for some reason ?
    Nizar Maaroufi likes this.
    07-09-18 01:14 PM
  5. Laramie50's Avatar
    I expect they are working on that... and a few other fixes.

    But some think it might just be bad hardware... maybe just the initial batch?
    We need to stop the 1st batch v 2nd batch thing. Or if it is really what it is every time TCL releases a phone, let's stop buying from them. When I fork out 650€, I'd like not to be treated as a guinea pig.
    07-09-18 01:22 PM
  6. Dunt Dunt Dunt's Avatar
    Might help if folks with the issue post where they bought it, what Model it is and the color / storage variations.
    Nizar Maaroufi and andy957 like this.
    07-09-18 01:25 PM
  7. ppeters914's Avatar
    Might help if folks with the issue post where they bought it, what Model it is and the color / storage variations.
    AND contact TCL\BBMo so they’re aware.

    Posted via CB10 / AT&T /Z10 STL100-3 /10.3.3.3216
    Taigatrommel likes this.
    07-09-18 01:35 PM
  8. amer bolbol1's Avatar
    these are individual issues remember that guys, many have the key2 and it's great. I got 2 2 days ago and both are perfect
    07-09-18 01:36 PM
  9. Doityourself's Avatar
    realy regret selling my black edition and upgrading to key2
    Nizar Maaroufi likes this.
    07-09-18 01:50 PM
  10. Resilience's Avatar
    zero problems with my phone
    07-09-18 01:52 PM
  11. the_boon's Avatar
    Those with issues on their KEY2, please post here

    The KEY2 build dates thread
    /blackberry-key2-f472/key2-build-dates-thread-1151064/
    MizzezJonezee likes this.
    07-09-18 03:37 PM
  12. pete liotas's Avatar
    to be honest with you guys, the scrolling on the keytwo keypad, is waaaay better then the keyone's bigtime
    07-09-18 04:52 PM
  13. velkod's Avatar
    Blackberry really need to fix this keyboard

    It is dead slow and lags and double types characters AND symbol tray pops up randomly
    Vkb pops up cuz you're leaving your fingers to close to keyboard when moving then downwards. Your activating the symbols that way in which the keyboard was designed to do

    Mines perfect
    Knightmayre90 likes this.
    07-09-18 05:00 PM
  14. Doityourself's Avatar
    Vkb pops up cuz you're leaving your fingers to close to keyboard when moving then downwards. Your activating the symbols that way in which the keyboard was designed to do

    Mines perfect
    Please elaborate what u mean by this

    Mine has still got the dreaded double character issue!!!

    Many thanks
    07-09-18 08:51 PM
  15. velkod's Avatar
    Please elaborate what u mean by this

    Mine has still got the dreaded double character issue!!!

    Many thanks
    The double typing issue I strongly believe is user error. The keys are so touch sensitive n ppl are used to passport n KeyONE n etc that you really had to press down.

    These keys are so soft n light that I think ppl are just double tapping or something. I've caught myself doing that n mis-timing my key inputs cuz I'm adjusting. I don't wanna press down too hard because you don't have too. That's just my take on it

    The keyboard doubles as a track pad as I'm sure you know. Swipe from right to left along the keyboard and you delete the word you typed. Swipe downwards on the keyboard and you bring up the virtual keyboard and symbols.

    That's what I mean by leaving your hands n thumbs to close to keyboard. Sensors pick up on that. It's happened to me n I was wondering what had happened also hahah

    Hope this was helpful
    Bbnivende likes this.
    07-09-18 08:59 PM
  16. markusbeutel's Avatar
    The double typing issue I strongly believe is user error. The keys are so touch sensitive n ppl are used to passport n KeyONE n etc that you really had to press down.

    These keys are so soft n light that I think ppl are just double tapping or something. I've caught myself doing that n mis-timing my key inputs cuz I'm adjusting. I don't wanna press down too hard because you don't have too. That's just my take on it

    The keyboard doubles as a track pad as I'm sure you know. Swipe from right to left along the keyboard and you delete the word you typed. Swipe downwards on the keyboard and you bring up the virtual keyboard and symbols.

    That's what I mean by leaving your hands n thumbs to close to keyboard. Sensors pick up on that. It's happened to me n I was wondering what had happened also hahah

    Hope this was helpful
    Double typing is not user error... my first Key2 was unusable due to double typing and skipped spaces. Replacement didn't have this issue (had others though), and I didn't change anything in how I was typing.

    There just seems to be a qc issue with the Key2 keyboards. Count yourself lucky if you got a good one.
    footnote likes this.
    07-09-18 09:29 PM
  17. velkod's Avatar
    Double typing is not user error... my first Key2 was unusable due to double typing and skipped spaces. Replacement didn't have this issue (had others though), and I didn't change anything in how I was typing.

    There just seems to be a qc issue with the Key2 keyboards. Count yourself lucky if you got a good one.
    I guess so. I always get my BlackBerry phones from Rogers and honestly, I don't ever have major issues like I'd read about

    I hope it works out for you
    07-09-18 09:33 PM
  18. Doityourself's Avatar
    I've got unlucky twice with two different ones

    looks like time to get number 3 in lol
    07-10-18 03:16 AM
  19. A Noise Annoys's Avatar
    We need to stop the 1st batch v 2nd batch thing. Or if it is really what it is every time TCL releases a phone, let's stop buying from them. When I fork out 650€, I'd like not to be treated as a guinea pig.
    Unfortunately, as much testing as manufacturers do ahead of time, the real tests only happen in the real world where devices are actually used the way people actually use them. This is as true for BBMo as it is for Apple, LG, Google, One+, Samsung, et al; nearly all of their recent and not so recent new devices had bugs (multiple, major, minor and all points in-between) on launch. In Samsung's case it could have caused serious injury, perhaps even death.

    You don't want to feel like you're being treated like a crash test dummy? Don't buy ANY new device within the first 3 months of launch. Simple.
    Bbnivende likes this.
    07-10-18 05:50 AM
  20. Doityourself's Avatar
    going again today to try and change to a new device

    absolute **** take

    this will be my 3rd one lol

    really have had enough
    07-10-18 07:37 AM
  21. the_boon's Avatar
    going again today to try and change to a new device

    absolute **** take

    this will be my 3rd one lol

    really have had enough
    Can you post here?

    /blackberry-key2-f472/key2-build-dates-thread-1151064/

    Model number and color of your unit

    Build date

    Description of problem
    07-10-18 07:39 AM
  22. PGaici's Avatar
    I expect they are working on that... and a few other fixes.

    But some think it might just be bad hardware... maybe just the initial batch?
    These are the sort of issues which are easily preventable. Why do TCL/BlackBerry keep on shooting each others' feet?

    Posted via CB10
    07-10-18 10:11 AM
  23. Doityourself's Avatar
    These are the sort of issues which are easily preventable. Why do TCL/BlackBerry keep on shooting each others' feet?

    Posted via CB10
    I know

    Seems like they have skipped the testing phase

    This is my second device which is defective

    I really hope 3rd time round I get lucky as I am beginning to lose my patience with it!

    Think rule of thumb is to wait a few months with new blackberry devices

    In that way the price drop loads and they would hopefully fix all the issues
    PGaici likes this.
    07-10-18 10:37 AM
  24. PGaici's Avatar
    I know

    Seems like they have skipped the testing phase

    This is my second device which is defective

    I really hope 3rd time round I get lucky as I am beginning to lose my patience with it!

    Think rule of thumb is to wait a few months with new blackberry devices

    In that way the price drop loads and they would hopefully fix all the issues
    I hope that the TCL/BB partnership does not end up producing the Trabant equivalent of mobile phones.
    Last edited by PGaici; 07-13-18 at 05:53 AM.
    07-10-18 11:12 AM
  25. jamielall's Avatar
    Just got my second unit.... Still got the stupid lag
    07-10-18 03:37 PM
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