Built for Business - Learn more about BlackBerry KEY2
  1. GuruTrish's Avatar
    I've been having a hard time with the Play store on my Key2, I'm on ABT974 in the UK, my Wi-Fi speeds are fine, however the play store takes so very long to download a new app or to update existing apps.

    I've not got hundreds of apps, and my storage is approx 1/3 used. I've manually turned off most background apps and activity, and always close open apps.

    Anyone else notice this? Have a solution or suggestion please? This is my only problem with my Key2, apart from that, it's my second favourite BlackBerry after the Passport!
    05-22-19 12:59 AM
  2. Bla1ze's Avatar
    Anyone else notice this? Have a solution or suggestion please?
    It's an issue with the Google Play Store that comes and goes. Happens on pretty much every Android device. You can check here for some troubleshooting steps.

    https://support.google.com/googleplay/answer/7513003 https://support.google.com/googleplay/answer/7512202

    Might work, might not. It'll eventually clear up on its own.
    05-22-19 01:22 AM
  3. GuruTrish's Avatar
    Thank you for the response, it's been this way most of the time I've had the Key2. Since about November, I'll try the trouble shooting and hope for the best!
    05-22-19 02:51 AM
  4. TheBond's Avatar
    I believe there are a few other threads on this issue. There will also be a lot of information buried in them. As Blaze highlighted, it’s not just Key2 related but Android in general.

    For me the best fix was when I did a factory reset. Other things you can try is to uninstall PlayStore and let it go to the default one and then update it. It might work.

    Some other links on the same/similar problem:



    Last edited by TheBond; 05-22-19 at 02:18 PM.
    05-22-19 02:56 AM
  5. chain13's Avatar
    Do clear data and clear cache on Google Play from setting. Then open google play store, it’ll redownload any data it needs to run. It will run properly right after.
    05-22-19 03:50 AM
  6. Zebra 99's Avatar
    Try hard reset,
    Uninstall Google services and play store and reinstall.
    Checking the permission of playstore.
    05-22-19 05:25 AM

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