1. Be_Phil's Avatar
    My password keeper app doesn't work anymore for a few weeks.

    When I have to fill in my email adress and password in a website, the keeper icon appears in the bottom shortcuts line. When I click on it, password keeper asks for fingerprint registration. Then I select the correct entry (for example Paypal) and I'm automatically back on chrome.

    Until this step, everything runs as usual.

    The issue is right at this step : I don't have the paste icon with the name of my entry anymore. Usually I was able to see the paypal entry and I clicked on it. It is now impossible to select anything.

    I feel it pretty annoying to have to refill everything manually, as I don't trust the password saving in chrome. Maybe am I too cautious or paranoic?😅

    Anybody else facing the same trouble?

    Cheers,

    Phil

    I've tried to uncheck and then recheck the autofill option.
    06-11-19 11:17 AM
  2. Bla1ze's Avatar
    Are you using the Password Keeper browser?
    06-12-19 01:39 PM
  3. anon(10337964)'s Avatar
    My password keeper app doesn't work anymore for a few weeks.

    When I have to fill in my email adress and password in a website, the keeper icon appears in the bottom shortcuts line. When I click on it, password keeper asks for fingerprint registration. Then I select the correct entry (for example Paypal) and I'm automatically back on chrome.

    Until this step, everything runs as usual.

    The issue is right at this step : I don't have the paste icon with the name of my entry anymore. Usually I was able to see the paypal entry and I clicked on it. It is now impossible to select anything.

    I feel it pretty annoying to have to refill everything manually, as I don't trust the password saving in chrome. Maybe am I too cautious or paranoic?

    Anybody else facing the same trouble?

    Cheers,

    Phil

    I've tried to uncheck and then recheck the autofill option.
    For me a reinstall fixed the problem! But sometimes it comes back. I doubt that the Password Keeper App is stopped running background maybe?
    06-12-19 02:47 PM
  4. Be_Phil's Avatar
    The reinstallation fixed this issue, thanks for your help!
    06-13-19 02:24 PM

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