1. delallan's Avatar
    I'm having an issue with 'notification dots.'. Since yesterday, my Key2 no longer displays notification Dots for anything. Not for new messages, updated apps, not for anything. I've tried everything. Tried restarting the phone, turned on and off the option in settings under 'notification' etc. Anyone else having this issue?
    12-16-18 04:02 AM
  2. tmommy's Avatar
    I think I am having the same issue. I notice that the "dot" will flash briefly in the tray, for less than a second, and the phone will vibrate once, but then nothing shows and I don't have any notifications either. I just got this phone yesterday (coming from a Key1) and I suspect I set something up incorrectly. I get a little envelope for new mails, but nothing else for the most part.
    12-16-18 08:38 AM
  3. kosten4's Avatar
    Didi you both tried restart?
    12-16-18 09:05 AM
  4. RK_BB's Avatar
    @tmommy make sure BlackBerry Launcher has notification access enabled.
    12-16-18 10:03 AM
  5. tmommy's Avatar
    @tmommy make sure BlackBerry Launcher has notification access enabled.
    I will do that. I noticed that the dot that flashes and disappears is connected to the CrackBerry app. It seems to be telling me that the app is running. I will have time to play with this a bit later today! Thanks very much.
    12-16-18 10:21 AM
  6. hoytbowhunter's Avatar
    I will do that. I noticed that the dot that flashes and disappears is connected to the CrackBerry app. It seems to be telling me that the app is running. I will have time to play with this a bit later today! Thanks very much.
    Hard Reset will fix it, did mine anyways. Good luck.
    12-16-18 10:50 AM
  7. tmommy's Avatar
    Hard Reset will fix it, did mine anyways. Good luck.
    Hard reset seemed to help. I also noticed in Settings>Apps & Notifications > Notifications there is something called "Categorized Notifications" which seems to allow notifications to show on the lockscreen. Many of the apps I would like notifications from seemed to be "off" under that setting. So I turned those on and we will see what happens.
    mhw100 likes this.
    12-16-18 11:34 AM

Similar Threads

  1. Micro SD card icon in notification tray on Key2
    By hamilgs in forum BlackBerry KEY2
    Replies: 5
    Last Post: 12-22-18, 08:42 AM
  2. Not getting notifications
    By cally flower in forum BlackBerry KEYone
    Replies: 10
    Last Post: 12-18-18, 09:38 AM
  3. Can't get Viber notification in app and Hub also
    By habidv in forum BlackBerry KEYone
    Replies: 4
    Last Post: 12-18-18, 09:37 AM
  4. No sound notifications?
    By SoxFan in forum BlackBerry KEY2
    Replies: 2
    Last Post: 12-12-18, 08:46 AM
  5. Keep Hub Notifications Colored After Clearing Notification Tray?
    By skinnymike1 in forum BlackBerry HUB+ Suite
    Replies: 5
    Last Post: 12-11-18, 07:50 PM
LINK TO POST COPIED TO CLIPBOARD