New keyboard issue with BlackBerry Key2 Red Edition

I bought the Key2 Red Edition after suffering through the dreadful space bar issue in my Silver Edition. The Red definitely does not have the space bar issue. Unfortunately, I seem to be facing a new keyboard issue with the Red one: every time I even more than slightly touch a key, it capitalizes it or gets stuck so I get multiple letters until it stops on its own (I.e. like rrrrrrrrr or R).

At first I thought it was just me pressing too hard. I did switch to a Samsung Note 9 momentarily after giving up on my Key2 SE because of the space bar issues. But I’m somebody who’s owned every PKB BlackBerry since 2007 and this is the first I’ve ever faced such a sensitive keyboard. This also keeps happening even when I’m being super mindful about not pressing the keys too hard.

So I’m wondering if there’s any others out there with this issue. Or it’s just that the Key2 and I are not meant to be. This is turning out to be as annoying as the space bar issue was for me on the SE.

Thanks all.

The K2 keyboard has a lot of issues that are covered here in many threads; below are the most prominent ones.

Its shaping up to be more hardware / driver related. It seems that the keyboard app itself is pretty solid.

Some of these issues improved over time but they largely still exists and not only we do not know whether BlackBerry Mobile @BlackBerry Mobile @BlackberrySupportTeam is actively working on them it was also confirmed by a BlackBerry dev last Friday that from their side they are no longer working to fully resolve it.

You may try and replace your device but you might want to know that I replaced 5 devices, all of which were affected as well as I know of at least 15 other affected users.

A shame given it was launched nearly a year ago. A shame as we paid premium dollars for a less than perfect staple feature.

/blackberry-key2-f472/physical-keyboard-use-randomly-activates-pointer-cursor-mode-issue-1155317/

/blackberry-key2-f472/blackberry-keyboard-update-play-store-1169389/

Thanks for that. Yeah, I’m sadly aware... I guess I had hoped they would have sorted through all the kinks given the Red Edition launched about half a year after the first ones, but it doesn’t seem to be the case, at least with my phone.

Originally Posted by BByliner

Thanks for that. Yeah, I’m sadly aware... I guess I had hoped they would have sorted through all the kinks given the Red Edition launched about half a year after the first ones, but it doesn’t seem to be the case, at least with my phone.

Maybe I'm being overly optimistic but is it possible that after some use it may wear in? Just a suggestion. Perhaps a good cleaning and dusting with pressurized air.

If it continues to be a problem though, I would definitely return it.