[BeautyEh]

About a year into my black K2....spacebar is suddenly not working consistently. Any thoughts on how to clean ?

[the_boon]

About a year into my black K2....spacebar is suddenly not working consistently. Any thoughts on how to clean ?

Suddenly as in just today it misses spaces?

I wonder if it could be software related.

Try using SwiftKey instead of BB's keyboard app

[TheBond]

There are other threads that suggest using compressed air technique. It worked for them.
I wasn’t too brave so sold mine when the spacebar started having issues.

[Byrese]

Umm...this gives me pause like I need to return mine in the return window. Why can't we get a decent working BlackBerry without all the quality control BS.

Sorry that's happening to you. I'd try the above suggestions. Let us know how it turns out.

[sowhoong]

About a year into my black K2....spacebar is suddenly not working consistently. Any thoughts on how to clean ?

I just got mine replace (via-warranty) last week

[Byrese]

I just got mine replace (via-warranty) last week

It seems like every key2 needs to be replaced eventually. Smh

[the_boon]

It seems like every key2 needs to be replaced eventually. Smh

If that were the case, I wonder why this hasn't made headlines and a fiasco like the original Silver KEYone screen lift...

Unlike those units built before July 10th, 2017 that have, or will have their screen detach at some point, the KEY2's spacebar issues are much more random and less predictable, with no discernable pattern

[sowhoong]

It seems like every key2 needs to be replaced eventually. Smh

actually might true. the warranty centre told me, I am not the only one. and BlackBerry has told them the replacement batch of kb will be better in-built and quality

[Byrese]

actually might true. the warranty centre told me, I am not the only one. and BlackBerry has told them the replacement batch of kb will be better in-built and quality

Why can't they get the quality control right? They've had major issues on both the premium keys.

[Byrese]

If that were the case, I wonder why this hasn't made headlines and a fiasco like the original Silver KEYone screen lift...

Unlike those units built before July 10th, 2017 that have, or will have their screen detach at some point, the KEY2's spacebar issues are much more random and less predictable, with no discernable pattern

It's pretty well documented . The pkb is the biggest draw to this device, I just don't understand why they can't get this right.

[the_boon]

It's pretty well documented . The pkb is the biggest draw to this device, I just don't understand why they can't get this right.

They did... with the Red Edition and much later batches, but they're hard to find.

But I agree, this should have never happened to begin with. Never ever. PKB is the main reason to buy a KEYBerry, period.

[Byrese]

They did... with the Red Edition and much later batches, but they're hard to find.

But I agree, this should have never happened to begin with. Never ever. PKB is the main reason to buy a KEYBerry, period.

I don't even necessarily like red, but I buy one just for the fixed pkb.

[sowhoong]

Why can't they get the quality control right? They've had major issues on both the premium keys.

past is past... nothing much could be done... enjoy what u have... just walk a little longer hahahaha

[the_boon]

I don't even necessarily like red, but I buy one just for the fixed pkb.

Same here

[Cerveza]

About a year into my black K2....spacebar is suddenly not working consistently. Any thoughts on how to clean ?

I tried the compressed air. Thought it worked initially but it was maybe just a placebo effect. Cant return mine anymore so I'm just sticking with it. It's not great but turning off autocorrect helps. Istill end up with double spaces and stuck words (like that!) But its functional.

[Trenton_net]

Does anyone recall the manufacturing date when they switched over to the better keyboard design? I assume anything assembled after May 2018 probably has the newer revision?

[Bla1ze]

It seems like every key2 needs to be replaced eventually. Smh

My launch day device is still chugging along like a champ. Just hit or miss I guess.

[Byrese]

Does anyone recall the manufacturing date when they switched over to the better keyboard design? I assume anything assembled after May 2018 probably has the newer revision?

I thought I heard March or April of this year somewhere on one of these forums but I'm probably wrong.

[the_boon]

Does anyone recall the manufacturing date when they switched over to the better keyboard design? I assume anything assembled after May 2018 probably has the newer revision?

Lol May 2018 didn't even have any retail KEY2's being built.

March 2019 and onward should have the keyboard/spacebar revisions

[Moon_Man]

My launch day device is still chugging along like a champ. Just hit or miss I guess.

Hit or miss is still bad enough on a 600$ phone. Too many people with these issues

[the_boon]

Hit or miss is still bad enough on a 600$ phone. Too many people with these issues

I have to agree with you here

[Trenton_net]

Lol May 2018 didn't even have any retail KEY2's being built.

To be honest, it was just a random date as an example. I know in my case my KEY2 indicates a tractability date of 20180901, so it looks like it was assembled in Sept?

[the_boon]

To be honest, it was just a random date as an example. I know in my case my KEY2 indicates a tractability date of 20180901, so it looks like it was assembled in Sept?

Yes, that would be September 1st, because it definitely can't be January 9th of 2018 lol

[Bla1ze]

Hit or miss is still bad enough on a 600$ phone. Too many people with these issues

Cost of a device doesn't really mean much. The same scenario spans across every market.

- Bought a PS4 launch day - DOA.
- My Uncle bought a new Range Rover few years ago - Motor blew 3 days off the lot.
- MacBook Pro Keyboards these days - So bad Apple already includes the newly released just the other day ones in their keyboard exchange program because they assume they'll have issues.

As for 'too many people' well, those with issues and who are here are obviously going to post about them. Just like everything in my list, if you go looking, you're going to find a number of people with issues.

It would be interesting to actual issue reports from BlackBerry Mobile. Sold vs. those who had issues and what the ratio is but I wouldn't hold my breath waiting for that.

Long story short, the cost of something doesn't mean the person who did the QA on it didn't slack off on Friday or Monday.

[the_boon]

Cost of a device doesn't really mean much. The same scenario spans across every market.

- Bought a PS4 launch day - DOA.
- My Uncle bought a new Range Rover few years ago - Motor blew 3 days off the lot.
- MacBook Pro Keyboards these days - So bad Apple already includes the newly released just the other day ones in their keyboard exchange program because they assume they'll have issues.

As for 'too many people' well, those with issues and who are here are obviously going to post about them. Just like everything in my list, if you go looking, you're going to find a number of people with issues.

It would be interesting to actual issue reports from BlackBerry Mobile. Sold vs. those who had issues and what the ratio is but I wouldn't hold my breath waiting for that.

Long story short, the cost of something doesn't mean the person who did the QA on it didn't slack off on Friday or Monday.

You do make a point, but the PKB should be structurally perfect.

Spacebar reports weren't a one-off issue, there were multiple reports of them, although of course not nearly as bad as early Silver KEYone screen lifts.

Still, BBMo should have halted the assembly lines and revised all models still being built as soon as the first reports came in about loose/wobbly/rattly spacebars, and not 8 months later with batches that are nearly impossible to find.
And for them to have seen those reports, yes they should have dedicated someone to lurk around these forums periodically in the launch month and take note of any issues that people would be having.