1. gilgamess3's Avatar
    Hi! I would know if it is possibile to enter in ricovery mode to Wipe the cache partition and if it is possible to reinstall the key2 BBF100-6 firmware hoping to solve some little issues that my key2 presents. Palese help me thanks
    08-02-20 04:21 PM
  2. Ben xfg's Avatar
    Hi! I would know if it is possibile to enter in ricovery mode to Wipe the cache partition and if it is possible to reinstall the key2 BBF100-6 firmware hoping to solve some little issues that my key2 presents. Palese help me thanks
    Recovery mode isn't possible, but you can flash your device. What is your device PRD?
    08-02-20 08:10 PM
  3. jtrx7's Avatar
    You can try this:


    Go to “Settings”

    Touch “System”

    Touch “Reset options”

    Touch “Factory data reset” to start.

    Touch “RESET PHONE” in the open window

    Touch “ERASE EVERYTHING” to start.


    This action will erase all your personal information and downloaded apps.


    Another option:


    Make sure the device is charged to a minimum of 50% first.

    Turn the device off.

    Press and hold the volume up (or volume down) key and power button simultaneously for 30 seconds or until the "Android or BlackBerry Logo" shows up.

    Use the volume key to Select "Wipe data/factory data reset".

    After reset select "Reboot system now" and use the power button to accept.


    Hope this helps.

    Let us know!
    Last edited by jtrx7; 08-03-20 at 01:16 PM.
    08-03-20 03:02 AM
  4. gilgamess3's Avatar
    What is a PRD?
    08-03-20 07:04 AM
  5. gilgamess3's Avatar
    Hi and thanks; i already tried an hard reset with no effect. So you suggest me to do a wipe cache partition or to erase all data? I have to press volume up and power button when the Phone is turned off?
    08-03-20 07:23 AM
  6. Ben xfg's Avatar
    What is a PRD?
    It's a device variant identifier. You can find it by typing *#837837# into the phone dialer.
    08-03-20 07:25 AM
  7. gilgamess3's Avatar
    63828 534 is my PRD
    08-03-20 08:10 AM
  8. jtrx7's Avatar
    Try the steps above with the device turned off.
    08-03-20 01:18 PM

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