1. Swasjoey's Avatar
    Certain websites ask for location info or permission to send additional info. Screen asking permission pops up and freezes - can't accept or deny. Asked BlackBerry for help and they gave some garbage, non-sensical answer. Help? This is becoming very annoying.
    01-07-20 06:05 PM
  2. antony99's Avatar
    Yes, I have seen this too, especially if a website wants to be able to know your location or send notifications - you get a dialog box appear but you can't clear it, regardless of the option you try and select.

    Try just pressing the back button, as in the "<" button from the active bar above the physical keyboard.
    It works as an escape button, and I successfully use this.
    01-07-20 07:11 PM
  3. robnhl's Avatar
    You likely have some app with draw over screen permissions. It's a security feature to disable access to those dialogues. For example, I use Edge Gestures and have to disable it if I want to respond to prompts like that.

    01-07-20 09:02 PM
  4. surgeon1919's Avatar
    Just select block and hit the return button at the bottom of the screen. It will allow you to continue browsing.
    01-08-20 04:14 PM

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