1. chulopopster's Avatar
    Hi,

    I'm a newbie here and have tried to find leads but to no avail.

    My new Key 2 started freezing shortly after I switched off/disabled automatic startup of a few apps (facebook, messenger, a couple of other non-system related apps) since the phone was giving me memory shortage warnings....

    Now I've tried safe mode as well since the phone won't let me do anything before it freezes 2-3 secs after home screen appears. Safe mode didn't help either which has led me to believe that this is an issue with a BB app, maybe Hub since disabling messnger will affect Hub(??).

    Anyone come across this?

    Help or input much appreciated!!!
    09-13-18 01:24 PM
  2. Bla1ze's Avatar
    Factory reset it. If it's still doing it after a factory reset, seek out an exchange or replacement.
    09-13-18 02:56 PM
  3. chulopopster's Avatar
    Thanks, that's what I was trying to avoid as I expect then I loose all my settings, apps, messages, call logs etc etc?
    09-13-18 04:39 PM
  4. Zeddepher's Avatar
    It's made in China by suicidal youngsters. Quality is bound to be an issue.
    09-14-18 06:12 AM

Similar Threads

  1. Will a KEY2 Screenprotector fit?
    By JunkieXP in forum BlackBerry KEY2 LE
    Replies: 3
    Last Post: 09-19-18, 06:18 PM
  2. Is this normal/acceptable quality control for the KEY2
    By Lee A in forum BlackBerry KEY2
    Replies: 13
    Last Post: 09-15-18, 09:37 PM
  3. KEY2 OTG Support?
    By Tracey Saver in forum BlackBerry KEY2
    Replies: 2
    Last Post: 09-14-18, 08:13 AM
  4. Master the BlackBerry KEY2 keyboard with these tips!
    By CrackBerry News in forum CrackBerry.com News Discussion
    Replies: 0
    Last Post: 09-13-18, 01:00 PM
  5. Can Grammarly Work on Key2?
    By private nobody in forum Ask a Question
    Replies: 1
    Last Post: 09-13-18, 12:05 PM
LINK TO POST COPIED TO CLIPBOARD