1. chulopopster's Avatar

    I'm a newbie here and have tried to find leads but to no avail.

    My new Key 2 started freezing shortly after I switched off/disabled automatic startup of a few apps (facebook, messenger, a couple of other non-system related apps) since the phone was giving me memory shortage warnings....

    Now I've tried safe mode as well since the phone won't let me do anything before it freezes 2-3 secs after home screen appears. Safe mode didn't help either which has led me to believe that this is an issue with a BB app, maybe Hub since disabling messnger will affect Hub(??).

    Anyone come across this?

    Help or input much appreciated!!!
    09-13-18 01:24 PM
  2. Bla1ze's Avatar
    Factory reset it. If it's still doing it after a factory reset, seek out an exchange or replacement.
    09-13-18 02:56 PM
  3. chulopopster's Avatar
    Thanks, that's what I was trying to avoid as I expect then I loose all my settings, apps, messages, call logs etc etc?
    09-13-18 04:39 PM
  4. Zeddepher's Avatar
    It's made in China by suicidal youngsters. Quality is bound to be an issue.
    09-14-18 06:12 AM

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