Is anyone experiencing issues with FINGERPRINT recognition when unlocking the KEY2? Recently have had limited success unlocking the phone with as many as three (same finger) registered prints. The message to clean a dirty sensor appears, then the numeric code is requested due to too many failed fingerprint attempts.
Sometimes the fingerprint sensor won't even vibrate .... the screen just stays black.
It must be software related because fingerprints work "instantly" to unlock Password Keeper.
I'm not sure how to troubleshoot software to determine the troublesome app. I've recently also experienced "no audio notifications" and random reboots.
I thought it might be Blackberry Launcher .... as I've been updating all apps as they appear in Notifications, but not sure how to revert back to an earlier version.
The Key2 has become a "restart several times a day" device.