1. Alfythom's Avatar
    Hi All,

    Firstly, I love my Blackberry Key2 - I couldn't have asked for a better phone.

    But I'm having an issue with phone calls, they are dropping out at 14 minutes 55 seconds exactly.

    Model: BBF100-1
    Carrier: Vodafone Australia

    Just wondering if anyone else is experiencing these issues?

    Any advice on what I should do?
    07-31-18 06:36 AM
  2. o4liberty's Avatar
    All good in the states that on mine great call reception and no dropped calls.
    07-31-18 06:40 AM
  3. bsommerhalder's Avatar
    Hi All,

    Firstly, I love my Blackberry Key2 - I couldn't have asked for a better phone.

    But I'm having an issue with phone calls, they are dropping out at 14 minutes 55 seconds exactly.

    Model: BBF100-1
    Carrier: Vodafone Australia

    Just wondering if anyone else is experiencing these issues?

    Any advice on what I should do?
    Weird, no issues here like that.

    Do you have any apps running that interact with your phone calls? Like a call recorder or anything like that.

    You may try selectively stopping any apps from running, and see if that makes a difference:

    https://www.techrepublic.com/article...-android-oreo/

    Another thought is that this could be carrier-related (maybe some VOLTE glitch etc). So a call to your carrier may also be a worthwhile step.

    Good luck
    07-31-18 06:58 AM
  4. Alfythom's Avatar
    Hello All,

    Thanks for your quick responses.

    So I spoke to Vodafone, we fixed the problem;

    - Turned off IMS has resolved the issues.

    Vodafone advised that my phone isn't "white-listed" and that VOLTE should be turned off in this instance.

    Phew!
    07-31-18 07:39 AM

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