02-12-19 08:46 AM
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  1. the_boon's Avatar
    Last year, as many of you already know, we had a screen lift megathread for those with the issue, and judging by the user feedback and TCL's statement, we came to the conclusion that early builds before a set date were somewhat equally affected, and later units after that date were 100% problem-free.

    That date was July 10th, 2017

    This year, some early adopters reported having some issues with their KEY2, namely the spacebar feeling wobbly/loose.

    The point of this thread is to gather as much data as possible to try to determine a set date where units built after that date are rock solid, with none of the early issues.

    You can find the assembly date for the unit in the MMI test / Traceability menu
    1. Dial *#2886#
    2. Press the MANU red button
    3. Touch the "Traceability" menu
    4. Hit PASS

    You should get something like this, where the bottom line is a date of assembly:

    20180529
    YYYYMMDD

    5. Hit PASS again
    6. Scroll to the bottom and hit Exit


    Once you have the build date, you can post here in something like this format:

    For example:
    Model: BBF100-1 Silver

    Build date: 20180506

    Issues: Wobbly spacebar


    If you have had several units, please feel free to report the build dates of each of them, not just the first one or the replacement.

    Looking forward to seeing a pattern between problematic units and build dates.

    So far, (in order of build dates in MM/DD format) we got:

    YeahIgotthekey2 - 04/03 - none
    Renwick - 04/05 - none
    bla1ze - 04/14 - none
    bla1ze - 05/31 - none
    johngaetano - 06/11 - fingerprint sensor not so great
    4everforever - 06/12 - none
    toddycoupe - 06/13 - fingerprint sensor
    not great
    toddycoupe - 06/13 - second device, no issues
    bullock1 - 06/13 - none
    IvanTheTolerable - 06/13 - none
    markusbeutel - 06/13 - wobbly spacebar
    mhw100 - 06/13 - none
    rs87 - 06/13 - wobbly space bar with "plasticky" click
    buckey2016 - 06/13 - pixelated display
    Bucky2016 - 06/13 - none
    GuruTrish - 06/13 - slight spacebar wobble, fingerprint sensor not great
    beckyzyboi - 06/13 - wobbly space bar
    bigboy101 - 06/13 - none
    its kav - 06/13 - wobbly space bar, occasional double typing
    bsommerhalder - 06/13 - none
    yybenedb - 06/13 - fp sensor could be better
    RaidoBergstein - 06/14 - none
    versus13 - 06/14 - none
    the_boon - 06/15 - slightly wobbly spacebar
    pdajah - 06/15 - none
    eftichis - 06/15 - static noise with headphones when on call
    Malduin6 - 06/15 - none
    jon hill67 - 06/15 - none
    Martin H3 - 06/16 - wobbly spacebar, fingerprint sensor not great
    uaeganster111 - 06/17 - none
    gnirkatto - 06/19 - wobbly spacebar
    narhim - 06/19 - none
    gnirkatto - 06/19 - spacebar a little less wobbly than the previous one
    SpencerNSO - 06/22 - none
    lonestar1135 - 06/22 - spacebar loud (not really an issue)
    iToya - 06/22 - none
    s7345565 - 06/22 - none
    arabianhorse - 06/22 - none
    radmd74 - 06/22 - none
    lobwedgephil - 06/22 - spacebar very wobbly, fingerprint sensor not great
    blueeyestm - 06/22 - none
    clerk - 06/22 - none
    burbunny - 06/22 - none
    ffejie - 06/22 - wobbly spacebar
    citystars41 - 06/22 - none
    burbunny - 06/22 - none
    Sporkguy3 - 06/22 - none
    janesframco 06/22 - wobbly spacebar, fingerprint sensor not great
    Johberry - 06/22 - none
    trombetta - 06/22 - wobbly spacebar
    StrikeIII - 06/22 - none
    Nels - 06/22 - none
    solosmooth - 06/22 - none
    RogersACS - 06/22 - wobbly spacebar, scrolling on center of PKB not great
    noxiousinc - 06/23 - none
    the_boon - 06/24 - none
    tomaswales83 - 06/24 - wobbly spacebar, slow pkb scrolling (can be adjusted in settings)
    draculito - 06/27 - none
    Vistaus - 07/02 - none
    Trini68 - 07/03 - none
    Summer_Moon - 07/03 - wobbly
    spacebar
    78703TX- 07/03 - wobbly spacebar, fp sensor not great
    adamlau - 07/03 - none
    chetmanley - 07/04 - loose spacebar, small gap between pkb and frame
    panopticon - 07/04 - too awesome
    clerk - 07/04 - none
    clerk - 07/04 - none (other unit)
    xtef - 01/04 - none
    Crusader03 - 07/04 - none
    o4liberty - 07/04 - none
    wolfpacal - 07/04 - slightly loose spacebar
    rltilley01 - 07/04 - none
    acroyle - 07/04 - none
    MajorKey - 07/04 - tiny gap on top corner where glass meets frame
    rjedge54 - 07/05 - none
    Rom1Guillerm - 07/05 - wobbly spacebar
    Rom1Guillerm - 07/05 - none (new unit)
    Rico4you - 07/05 - none
    Gizmo2210 - 07/06 - slightly wobbly spacebar
    Wrec - 07/07 - none
    mhw100 - 07/07 - wobbly spacebar
    Broken Down AI - 07/10 - none
    steffcip - 07/13 - none
    mirlix - 07/13 - none
    herr_tan - 07/25 - none
    idées - 07/25 - slightly wobbly spacebar
    mralgi - 07/24 - paint marks next to screen (as if someone tried to pry the screen off)
    Davis Rayler - 07/24 - spacebar feels weird
    jmorgan456 - 07/24 - none
    OldBBlover - 07/24 - wobbly spacebar, but fingerprint sensor is ok
    SteveNoza - 07/25 - none
    floc - 07/25 - none
    rockcess - 07/31 none
    Saj10 - 08/13 - none
    duckduke - 08/20 - none
    TechWizardUK - 08/21 - Bluetooth issue
    danp2000 - 08/28 - none
    gnirkatto - 08/29 - none
    wasalph - 08/29 - slightly wobbly spacebar
    Mr23779 - 08/31 - none
    Olly_p - 09/04 - spacebar "sounds" loose (whatever that means)
    L11R - 10/10 - wobbly spacebar
    Gizmo2210 - 12/13 - none
    Bravestar79 - 12/15 - none


    Here in spreadsheet format

    http://="https://docs.google.com/spr...ed Spreadsheet
    Last edited by the_boon; 02-08-19 at 09:11 AM.
    07-09-18 03:57 AM
  2. draculito's Avatar
    128gb black, built June 27. Perfect.
    07-09-18 05:36 AM
  3. uaegangster111's Avatar
    128GB black Arabic UAE, built on June 17 . no issue so far.
    07-09-18 06:57 AM
  4. toddycoupe's Avatar
    Key2 64GB Black, Canada, Rogers, Built June 13th 2018. Small imperfection of silver chip in ear speaker and also having issues with the fingerprint sensor. Replacement device is on its way.
    the_boon and pre456 like this.
    07-09-18 08:39 AM
  5. the_boon's Avatar
    Key2 64GB Black, Canada, Rogers, Built June 13th 2018. Small imperfection of silver chip in ear speaker and also having issues with the fingerprint sensor. Replacement device is on its way.
    Thanks for reporting. Please let us know how the replacement is, and its build date
    07-09-18 09:52 AM
  6. pre456's Avatar
    Great thread keey this going.
    the_boon likes this.
    07-09-18 11:01 AM
  7. Bla1ze's Avatar
    Heh.. I bet I have one of the oldest KEY2's:

    - Silver - 64GB - May 31, 2018 - No issues
    - Silver - 64GB- April 14, 2018 - No issues
    the_boon and Carjackd like this.
    07-09-18 01:22 PM
  8. ppeters914's Avatar
    There is no point in posting about a device with no issues at all (which is what we all want).
    And yet 4 of the first 8 posts are perfect, no issues, etc.


    Posted via CB10 / AT&T /Z10 STL100-3 /10.3.3.3216
    TCM01 likes this.
    07-09-18 01:38 PM
  9. conite's Avatar

    There is no point in posting about a device with no issues at all (which is what we all want).

    And yet 4 of the first 8 posts are perfect, no issues, etc.

    I think there is a point though. It might give a sense of roughly how pervasive the issue might be for devices of a given build date.

    The more data points the better.
    the_boon, Carjackd and FF22 like this.
    07-09-18 01:50 PM
  10. NoxiousInc's Avatar
    Model: BBF100-1 (Silver 64GB)
    Build date: 20180623
    Issues: none
    the_boon and Carjackd like this.
    07-09-18 01:53 PM
  11. ppeters914's Avatar
    I think there is a point though. It might give a sense of roughly how pervasive the issue might be for devices of a given build date.

    The more data points the better.
    Oh, there you go making sense again! <g>

    Posted via CB10 / AT&T /Z10 STL100-3 /10.3.3.3216
    Mike-Mike, FF22, TCM01 and 1 others like this.
    07-09-18 01:55 PM
  12. gnirkatto's Avatar
    Model: BBF100-1 black, 64GB

    Build date: 20180619

    Issues:

    wobbly spacebar.

    Symbols on keys barely visible in dim light conditions (not a QC issue but a design failure. But hey, maybe somebody at TCL wants to improve!)
    07-09-18 02:11 PM
  13. the_boon's Avatar
    glad to see the thread start picking up some momentum!
    07-09-18 02:18 PM
  14. Renwick's Avatar
    Heh.. I bet I have one of the oldest KEY2's:

    - Silver - 64GB - May 31, 2018 - No issues
    - Silver - 64GB- April 14, 2018 - No issues
    Sorry.
    Attached Thumbnails The KEY2 build dates thread-4520.jpg  
    SoundChaser007 and Carjackd like this.
    07-09-18 02:26 PM
  15. Bla1ze's Avatar
    Sorry.
    Ha! Nice.
    07-09-18 02:27 PM
  16. SoundChaser007's Avatar
    Sorry.
    How?!?!?

    Posted via CB10
    07-09-18 04:55 PM
  17. 4everForever's Avatar
    Model: BBF100-1 64gb Black

    Build date: 20180612

    No issue.
    07-09-18 06:20 PM
  18. bullock1's Avatar
    Model: BBF100-2 64gb Black

    Build date: 20180613

    No issues, phone runs great!
    07-09-18 06:50 PM
  19. Carjackd's Avatar
    Sorry.
    Ouch
    07-09-18 11:11 PM
  20. PDAJAH's Avatar
    15th June and no issues with build quality. Purchased in the UK.
    07-10-18 12:58 AM
  21. Eftichis Athanassiadis's Avatar
    June 15th for me also, purchased from the UK as well.
    The only issue I face is weak reception (at least at the places I move about).
    Also, when I make calls using the headphones, I hear a nerve breaking static noise when the other guy talks.
    Apart from this, I am very happy with it and love to use it (when it's possible at least!)
    Last edited by Eftichis Athanassiadis; 07-10-18 at 03:14 AM.
    07-10-18 02:54 AM
  22. Jon Hill67's Avatar
    15th June silver edition no issues UK.
    07-10-18 03:53 AM
  23. Narhim's Avatar
    June 19th black 128gb, Switzerland, no issue so far
    07-10-18 05:20 AM
  24. gnirkatto's Avatar
    There seems to be no pattern of which batch has the space bar issue and which doesn't. Some devices seem to have the issue, while others with the same or similar production date don't.

    @all who reported no issues: are you sure you checked out the space bar? It might (still?) work properly (except some reports on lags), but it wobbles, almost like a loose baby tooth. It's significantly different than all other keys, which feel rock solid.

    If this trend continues, then it looks more like a general QC issue, and not the problem of a particular batch.
    07-10-18 05:44 AM
  25. the_boon's Avatar
    There seems to be no pattern of which batch has the space bar issue and which doesn't. Some devices seem to have the issue, while others with the same or similar production date don't.

    @all who reported no issues: are you sure you checked out the space bar? It might (still?) work properly (except some reports on lags), but it wobbles, almost like a loose baby tooth. It's significantly different than all other keys, which feel rock solid.

    If this trend continues, then it looks more like a general QC issue, and not the problem of a particular batch.
    Yep, we'll have to see if anyone with a July or later unit has the issue
    07-10-18 05:57 AM
250 123 ...

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