1. Davidnp's Avatar
    Hi everyone.

    I have the wonderful BBK2. I can connect it via bluetooth. There are no problems.

    But it is impossible for me to open the folder that appears on the PC by USB:

    1) I connect it via USB
    2) Select "load and data" on BBK2
    3) Then, a folder appears on the pc
    4) Click on it folder in the pc
    5) The folder tries to open but fails

    Sometimes, it is opening, and a few folders of the BBK2 (Music, Ringotones, Bluethooth, etc.) appear, but the opening is cut suddenly

    What can happen?
    10-09-19 11:13 AM
  2. Bla1ze's Avatar
    What can happen?
    Have you tried simply rebooting both devices and trying again?
    10-09-19 11:15 AM
  3. Davidnp's Avatar
    I think...yes, but I am going to try again that.
    10-09-19 11:19 AM
  4. Davidnp's Avatar
    Not work. I have tried to open other pc (win 10 too) and the same issue.
    10-09-19 12:55 PM
  5. Trenton_net's Avatar
    I've experienced issues where on some Windows machines (This did not happen on Linux), it continuously connects and disconnects from my KEY2. It turned out that it was an issue with the USB2.0/USB3.0 ports on the computer. By using a USB hub, instead of plugging in my KEY2 directly, my issue was resolved. Maybe something like that would work for you as well.
    Davidnp likes this.
    10-09-19 01:22 PM
  6. Davidnp's Avatar
    Thanks, I'm going to test it.
    10-09-19 02:02 PM

Similar Threads

  1. No cable connected, but shows connected in menu.
    By Hrishikesh Jadhav in forum BlackBerry Passport
    Replies: 7
    Last Post: 10-09-19, 10:10 PM
  2. I have a few questions I want to ask
    By Celena9x in forum Ask a Question
    Replies: 1
    Last Post: 10-09-19, 11:31 AM
  3. Replies: 1
    Last Post: 10-09-19, 12:40 AM
  4. Replies: 1
    Last Post: 10-08-19, 10:22 PM
  5. How to etract os10 apps?
    By Miriotuken in forum BlackBerry Passport
    Replies: 5
    Last Post: 10-08-19, 06:08 PM
LINK TO POST COPIED TO CLIPBOARD