10-08-18 01:25 AM
35 12
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  1. Searchy's Avatar
    I really wanted a BlackBerry Key2 Silver so I purchased one on Amazon last week.
    Unfortunately, they shipped me a black one instead. So, I purchased another Key2 and the same thing happened again. Third times the charm right? Nope! Another black

    I Bought 3 BlackBerry KEY2's, Here's Why I'm Returning Them All-img_20180917_225015.jpg
    I Bought 3 BlackBerry KEY2's, Here's Why I'm Returning Them All-img_20180917_225213.jpg

    The label on the boxes even say Silver but when I opened them, they were black instead! What the heck is going on
    jamesharmeling and valer466 like this.
    09-17-18 11:16 PM
  2. conite's Avatar
    I really wanted a BlackBerry Key2 Silver so I purchased one on Amazon last week.
    Unfortunately, they shipped me a black one instead. So, I purchased another Key2 and the same thing happened again. Third times the charm right? Nope! Another black

    Click image for larger version. 

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    Click image for larger version. 

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    The label on the boxes even say Silver but when I opened them, they were black instead! What the heck is going on
    What did Amazon say?
    09-17-18 11:28 PM
  3. the_boon's Avatar
    Lol how does Amazon screw something so easy up, you can see that it's a black model from the photo on the box!
    09-18-18 06:01 AM
  4. Dragnet Sound's Avatar
    Must have been dragged through the Amazon River 🤔 did they give you discount? Buy 2 get one free with a can of silver paint.😉📱📱📲🖌😀
    09-18-18 07:09 PM
  5. Bla1ze's Avatar
    Lol how does Amazon screw something so easy up, you can see that it's a black model from the photo on the box!
    My mind wanders why an employee wouldn't bother looking beyond the label - https://www.businessinsider.com/amaz...stories-2018-4
    the_boon and andy957 like this.
    09-18-18 09:31 PM
  6. p1800nut's Avatar
    My mind wanders why an employee wouldn't bother looking beyond the label - https://www.businessinsider.com/amaz...stories-2018-4
    Barcodes and automated picking.... Sounds like the blame lies with BBM.
    BigAl_BB9900, Searchy and Searchy like this.
    09-19-18 12:33 AM
  7. Bla1ze's Avatar
    Barcodes and automated picking.... Sounds like the blame lies with BBM.
    Debateable, but I doubt those barcodes would be applied by BBM. They would be likely applied by Amazon inventory control hence the 'NewItem' tagging, which would be replaced by UsedItem tagging upon return to Amazon by Amazon inventory control as highlighted on the FBA options- https://sellercentral.amazon.com/gp/...cont_201100910 BBM has already applied their own barcodes to the boxes through the IMEI and product SKU visible under the Amazon barcodes.

    But again, as highlighted on Seller Central, some sellers on Amazon can print their own FBA barcodes to apply as well, so that's why it's debateable. If BBM applied the Amazon barcodes themselves before sending off to Amazon, well, someone screwed up and didn't check thoroughly enough. - https://sellercentral.amazon.com/gp/...cont_201100910

    No one but BBM and Amazon know which FBA option they went with, so the blame if you will, could go either way.
    BigAl_BB9900 and Searchy like this.
    09-19-18 12:36 AM
  8. nst6ldr's Avatar
    Barcodes and automated picking.... Sounds like the blame lies with BBM.
    It took only five posts this time for someone to pull out the pitchforks on BB again. I swear there's a sport to this or something.
    09-19-18 12:38 AM
  9. valer466's Avatar
    Egad!!! Are they gonna refund your moneys back for their mistake or declare you a time waster for ordering and cancelling again and again and again?
    Searchy likes this.
    09-19-18 12:49 AM
  10. p1800nut's Avatar
    Fair enough--thanks for the link clarifying the ASIN.
    Bla1ze likes this.
    09-19-18 12:55 AM
  11. mh1983's Avatar
    I'm convinced Amazon operations is run by nothing more than a series of algorithms, until something goes wrong, at which point a confused support person jumps in and tries to fix the mess.
    09-19-18 09:37 AM
  12. BigAl_BB9900's Avatar
    Debateable, but I doubt those barcodes would be applied by BBM. They would be likely applied by Amazon inventory control hence the 'NewItem' tagging, which would be replaced by UsedItem tagging upon return to Amazon by Amazon inventory control as highlighted on the FBA options- https://sellercentral.amazon.com/gp/...cont_201100910 BBM has already applied their own barcodes to the boxes through the IMEI and product SKU visible under the Amazon barcodes.

    But again, as highlighted on Seller Central, some sellers on Amazon can print their own FBA barcodes to apply as well, so that's why it's debateable. If BBM applied the Amazon barcodes themselves before sending off to Amazon, well, someone screwed up and didn't check thoroughly enough. - https://sellercentral.amazon.com/gp/...cont_201100910

    No one but BBM and Amazon know which FBA option they went with, so the blame if you will, could go either way.
    Have had similar issues with Amazon before - they applied the same (Amazon) label to two different varieties of the same product - simple human error (it happens)
    09-19-18 03:04 PM
  13. FF22's Avatar
    A few months back I ordered Shimano bike cleats for my bike shoes. I thought the package unusually heavy. It was a Shimano bike CHAIN. The bar code identified it as "cleats." I was meticulous when I submitted my return in explaining that their (Amazon) bar code was wrong since I did not want to repeat it again with a replacement that might be another chain. Things happen. I got the cleats correctly.
    09-19-18 04:52 PM
  14. yamahammer's Avatar
    A few months back I ordered Shimano bike cleats for my bike shoes. I thought the package unusually heavy. It was a Shimano bike CHAIN. The bar code identified it as "cleats." I was meticulous when I submitted my return in explaining that their (Amazon) bar code was wrong since I did not want to repeat it again with a replacement that might be another chain. Things happen. I got the cleats correctly.
    Good work on the FF22™ return procedure!
    09-19-18 06:34 PM
  15. Emaderton3's Avatar
    Have had similar issues with Amazon before - they applied the same (Amazon) label to two different varieties of the same product - simple human error (it happens)
    I had a similar problem with K1. Amazon sent me the GSM version even though I ordered the CDMA one.
    09-19-18 07:02 PM
  16. Crusader03's Avatar
    I'm convinced Amazon operations is run by nothing more than a series of algorithms, until something goes wrong, at which point a confused support person jumps in and tries to fix the mess.
    Found a pic of Amazon's shipping/sorting dept.
    Attached Thumbnails I Bought 3 BlackBerry KEY2's, Here's Why I'm Returning Them All-52355.jpg  
    09-19-18 07:10 PM
  17. conite's Avatar
    Good work on the FF22 return procedure!
    Only took about 32 seconds.
    AmritD and FF22 like this.
    09-19-18 08:33 PM
  18. jackcarr's Avatar
    Did you ever think to order a black model in the hope that they'll ship you a silver?
    09-19-18 08:56 PM
  19. mitchy_mitch's Avatar
    fyi, silver key2's are 799$ now Bestbuy.ca (100$ off)
    09-19-18 10:37 PM
  20. Searchy's Avatar
    So I took the pictures with my BlackBerry Passport Silver which brings back so many memories and feels like an old glove. The reason I want a silver Key 2 is because it feels like the only way to have a modern Passport.

    Will probably be using my Passport for the time being. I won't stop trying until I get a Silver Key 2. Amazon's gotta send me the right one on my 4th try.

    Goodness, the keyboard on the Passport feels so good. Compared to the keyboard on the Key 2, the Passport keyboard feels so much better because the keys are much larger. The virtual 3 row keyboard feels so much more intuitive than the 4 row keyboard. I'd love for BlackBerry to cut off a row and bring back the virtual keyboard experience.

    Of course, we gotta make the best of what we have. That said, why can't the currency key be mapped as an extra Alt key? I really hate BlackBerry's decision not to have a dedicated period key. An extra Alt would be so nice. I so rarely use the huge a$$ symbol key and would much rather have it be replaced with a period. I can already swipe down on the keyboard to bring up symbols. Don't need the symbol key really.

    I really miss BB10 so much. Sigh*
    BigAl_BB9900 likes this.
    09-19-18 11:03 PM
  21. FF22's Avatar
    Good work on the FF22™ return procedure!
    Well, I was sure that they had an entire bin of bike chains labeled "cleats" and that I'd get another one. (g) Actually, the chain was much more expensive than the pair of cleats!
    09-19-18 11:04 PM
  22. FF22's Avatar
    Only took about 32 seconds.
    Good one!
    09-19-18 11:05 PM
  23. YeahIgottheKey2's Avatar
    wow this thread is clickbait
    09-21-18 06:55 PM
  24. nevilleadaniels's Avatar
    Just all the Cadbury's golden nugget and refer bad like you might just get golden nuggets
    09-21-18 08:52 PM
  25. Searchy's Avatar
    Finally got the Silver Key2 on my 4th try! Hallelujah

    I Bought 3 BlackBerry KEY2's, Here's Why I'm Returning Them All-63672d35-409a-44d3-8c95-87ee9010eff8.jpg

    The Key2 Silver, taken with the Key2 Black.

    First impressions are that the Key2 Silver looks bigger than the Key2 Black even though they are both the same size! What visual witchcraft is this haha
    the_boon and jamesharmeling like this.
    10-06-18 07:36 PM
35 12

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