08-28-20 10:19 AM
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  1. kuje75's Avatar
    kuje75
    This happened after i factory reset my phone. Any ideas how to get this fixed?
    Attached Thumbnails help with my key2 please-2147488039.jpg  
    08-28-20 12:29 AM
  2. hoytbowhunter's Avatar
    hoytbowhunter
    Trusted Member
    Is it stuck that way? It looks as if you installed a beta version.
    Originally Posted by kuje75
    This happened after i factory reset my phone. Any ideas how to get this fixed?
    08-28-20 01:04 AM
  3. kuje75's Avatar
    kuje75
    Originally Posted by hoytbowhunter
    Is it stuck that way? It looks as if you installed a beta version.
    Yup. Stuck this way. Don't know about the beta version but this happened right after my phone restart after factory reset.
    08-28-20 01:09 AM
  4. hoytbowhunter's Avatar
    hoytbowhunter
    Trusted Member
    I would try a hard reset. Hold power button down for 30 seconds. If that don't work let the battery die to restart it. If that works try another factory reset or install a update yourself via the computer.
    Originally Posted by kuje75
    Yup. Stuck this way. Don't know about the beta version but this happened right after my phone restart after factory reset.
    08-28-20 01:39 AM
  5. kuje75's Avatar
    kuje75
    Originally Posted by hoytbowhunter
    I would try a hard reset. Hold power button down for 30 seconds. If that don't work let the battery die to restart it. If that works try another factory reset or install a update yourself via the computer.
    Tried all of them. Didn't work. Haven't tried to install an update from pc. But i don't know what version and i can't even check what version is my key2. Lost the box too.
    08-28-20 01:45 AM
  6. robnhl's Avatar
    robnhl
    Originally Posted by kuje75
    This happened after i factory reset my phone. Any ideas how to get this fixed?
    In Developer Options there's a "Bug report shortcut" toggle. I think it may be switched on.
    08-28-20 09:36 AM
  7. conite's Avatar
    conite
    Ambassador
    Originally Posted by kuje75
    Tried all of them. Didn't work. Haven't tried to install an update from pc. But i don't know what version and i can't even check what version is my key2. Lost the box too.
    Here is the latest autoloader:

    /blackberry-key2-f472/key2-acq160-autoloader-may-2020-patch-1185582/
    08-28-20 10:19 AM
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