1. frontier1958's Avatar
    When I'm on a call and a call waiting comes in, it doesn't make any kind of sound or vibration. After some testing, I discovered it does say "call waiting" on the screen, but that doesn't help if the phone is against my ear. Any suggestions for how to get it to make a sound, or even a vibration? Thanks.....
    11-20-18 06:29 AM
  2. Bla1ze's Avatar
    Any suggestions for how to get it to make a sound, or even a vibration? Thanks.....
    Go to the phone app, top right, three dots, under settings go to calls, additional settings, see if call waiting alerts is enabled. You should see 'During a call, notify me of incoming calls'.. enable that if it's not enabled.
    11-20-18 12:13 PM
  3. frontier1958's Avatar
    Yes, that's enabled. Thanks for your response, though.
    11-20-18 12:50 PM
  4. frontier1958's Avatar
    More specifically, when I get to that last screen, the call waiting is gray like it's off. I touch nothing, but after 2-3 seconds, it goes to the green (on) mode, all by itself. So maybe the problem is in there somewhere?
    11-20-18 12:52 PM
  5. ZahidShad's Avatar
    turn it off, do a hard restart of the phone. test that it's off by calling yourself whilst you call your Voicemail or something like that. then turn the toggle back on, do another hard reset and test again.

    also keep in mind that the beep is very quiet
    11-20-18 03:07 PM
  6. frontier1958's Avatar
    Won't that remove all my data? Happy Thanksgiving.
    11-22-18 03:26 PM

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