I ran into the same bug being reported by K1 users, basically you Bluetooth pair to a vehicle and the contacts don't transfer over. The workaround is that you have to uncheck and recheck the box that pops up when you first start to pair that gives permission to transfer contacts. I ran into this on a brand new K2 when I paired with my car. The uncheck / recheck trick was the only thing that fixed it. I am on the December firmware.