1. Munchkinguy's Avatar
    So the Key2 was released July 2018, while the Key2 Red was released February 2019. Given the half-year difference, and given that Blackberry provides security updates for two years, does that mean that the Key2 will get 2.5 years of support due to the extended timeline from the Key2 Red release?
    06-11-19 12:51 AM
  2. conite's Avatar
    So the Key2 was released July 2018, while the Key2 Red was released February 2019. Given the half-year difference, and given that Blackberry provides security updates for two years, does that mean that the Key2 will get 2.5 years of support due to the extended timeline from the Key2 Red release?
    Support is always from the date of initial product launch. Colour is irrelevant.

    So it will be x months from July 2018.
    Vistaus likes this.
    06-11-19 02:57 AM
  3. Munchkinguy's Avatar
    Wow, then it's really not worth paying a premium for a different colour if the support period is shorter!
    06-11-19 08:05 AM
  4. the_boon's Avatar
    Wow, then it's really not worth paying a premium for a different colour if the support period is shorter!
    Well, the different color also brings more legible alt characters, better spacebar and... well, red headphones.
    06-11-19 10:39 PM
  5. Munchkinguy's Avatar
    I just got a Key2 and it has a wobbly spacebar. Thinking of sending through warranty repair.
    06-11-19 11:24 PM
  6. the_boon's Avatar
    Just return it where you bought it from, it'll be faster and easier
    06-12-19 12:00 AM
  7. thurask's Avatar
    Wow, then it's really not worth paying a premium for a different colour if the support period is shorter!
    This also holds true for TCL only now releasing it in certain countries. Waiting patiently when they're involved only cuts the support window in half.
    06-12-19 06:34 AM
  8. Dunt Dunt Dunt's Avatar
    This also holds true for TCL only now releasing it in certain countries. Waiting patiently when they're involved only cuts the support window in half.
    Two of those are part of the EU... I didn't realize that the BlackBerry EU store didn't sell to all EU nations.

    Trade over in that part of the world must be very complicated.
    06-12-19 07:41 AM

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