01-18-20 11:50 AM
62 123
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  1. Rgrblue's Avatar
    I have removed Optimize on a few Google Apps (Gmail, Google one, Google) not sure if it is helping receive emails in my inbox in BlackBerry Hub quicker. did u also remove optimize from Chrome as well?
    01-12-20 08:41 AM
  2. antony99's Avatar
    I only removed battery optimize for the Google app - I did lots of experimenting with this on Blackberry Hub Services and Blackberry Hub, but it made no difference - so I ended up turning it back on as default for everything except Google.

    I also have an iPhone, so when I get an email - I expect to get notifications on my KEY2 and iPhone at the same time, and they do both chirp their notifications within a second of each other, which is always 15 seconds ahead of when Outlook on my PC notifies.

    Turn ON Google battery optimisation however, and then the notifications are delayed - the iPhone chirps away OK as normal, but the KEY2 then gets serious delays, and not just on Blackberry Hub, but also with SMS messages, and any other app - Twitter, LinkedIn etc etc.
    01-12-20 11:30 AM
  3. Blackberry T3's Avatar
    Had a similar problem with incoming phone calls. I got about 5 VMs which I thought was unusual. I checked the settings for the phone app and somehow, it had been set to block incoming calls.
    01-12-20 09:36 PM
  4. chain13's Avatar
    That's what I thought, but as I have now stated about 12 times, if the Google app is allowed to doze on my device, then ALL the KEY2 notifications are delayed for up to 25 mins. This proves that the Google app is not just a standalone app, and that it is hooking into ALL the device notifications.

    I have also stated at least 12 times that this is affecting ALL the device notifications, and not just Blackberry Inbox.
    In your case, the problem could be caused by low ram or bad ram management system. Maybe that's why the system kills hub+ from the background. My phone has 6GB of ram and yet it's still happening here, and I think it's not google app causing it.
    Last edited by chain13; 01-17-20 at 09:54 PM.
    01-17-20 10:17 AM
  5. falbo's Avatar
    Has the recent update changed anything with the inbox?
    I have noticed the inbox on my k2 seems to be working fine today, I guess time Will tell.


    Posted via my beautiful priv
    01-17-20 02:27 PM
  6. Rgrblue's Avatar
    what recent update are u referring to? I have key 2 here in USA and inbox is unreliable, sometimes the emails come in. bunches and sometimes delays. tried all the suggestions in this thread but not really changed. also I never download BlackBerry hub updates as ppl commented it slowed their inbox... any help appreciated.
    01-17-20 05:33 PM
  7. bh7171's Avatar
    what recent update are u referring to? I have key 2 here in USA and inbox is unreliable, sometimes the emails come in. bunches and sometimes delays. tried all the suggestions in this thread but not really changed. also I never download BlackBerry hub updates as ppl commented it slowed their inbox... any help appreciated.
    Your problem is because you have not updated the BlackBerry HUB suite of apps. Do so and your issues will be resolved.
    01-17-20 08:51 PM
  8. Rgrblue's Avatar
    has anyone had issues with the BlackBerry Hub updates from November?
    01-17-20 08:53 PM
  9. bh7171's Avatar
    has anyone had issues with the BlackBerry Hub updates from November?
    Zero issues. HUB suite works very well on my Black Edition Blackberry KeyOne and Samsung S9. My mother in law has it on her S7 Edge and had issues sending emails. She is approaching 70 and I asked if she had updated her applications. We went into her Google Play Store acct and she had not. My wife updated and viola! (All started working and operating as intended) As noted prior if you have not updated your applications do so. ๐Ÿ˜Ž๐Ÿ‘
    01-18-20 11:00 AM
  10. Rgrblue's Avatar
    thank you!
    wondering if anyone with a key2 had issues or problems after downloading the BlackBerry hub updates in November (contacts,inbox, hub ,calendar)?
    01-18-20 11:33 AM
  11. bh7171's Avatar
    thank you!
    wondering if anyone with a key2 had issues or problems after downloading the BlackBerry hub updates in November (contacts,inbox, hub ,calendar)?
    My Black Edition Blackberry KeyOne is on the same OS version as your Key 2. (Oreo 8.1) It should be no different. ๐Ÿ‘
    01-18-20 11:41 AM
  12. Rgrblue's Avatar
    thank you.
    01-18-20 11:50 AM
62 123

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