1. wiz9's Avatar
    I had to call a Passport using BBM Voice.

    I tried from a Key2 and a Key1.

    With both devices... the Passport could hear us perfectly, but we could not hear the Passport.

    Is this a new issue? Is it a problem that I can fix?

    I knew video wasnt compatible between Android and BB10. But voice calls were working perfectly until very recently. I was very surprised.

    All devices were restarted in case that helped. But nothing. In all attempts there was no way for us to hear the audio from the passport. They could hear us perfectly.

    Please advice.
    02-05-19 12:54 AM
  2. johnny_bravo72's Avatar
    It's been an issue for quite some time. Still hasn't been resolved.
    https://forums.crackberry.com/genera...oment-1159341/
    02-05-19 03:43 AM
  3. wiz9's Avatar
    Interesting. So from what I understand it had something to do with a bbm update on the android device that cut off BB10 compatibility. Which is why I was able to call until a few weeks ago. The last update must have ruined it for me.
    02-05-19 10:45 AM
  4. brookie229's Avatar
    Interesting. So from what I understand it had something to do with a bbm update on the android device that cut off BB10 compatibility. Which is why I was able to call until a few weeks ago. The last update must have ruined it for me.
    Can confirm that BBM Voice no longer works between platforms. BB10 to BB10 devices only.
    02-05-19 11:01 AM
  5. dualpassport's Avatar
    I have a Passport and my wife a Keytwo - but BBM voice doesn't work

    Posted via CB10
    02-05-19 11:20 AM
  6. Matt J's Avatar
    I tried calling from my KEY2 to my friend's Z30. It doesn't work anymore. Something changed months ago that broke this functionality.

    Truth is, the BBM network that runs on BB10 is different than the EMTEK network that runs on Android.
    02-05-19 02:46 PM
  7. Mrs Bouquet's Avatar
    Is there any news on this issue? Thank you!
    02-18-19 09:25 AM
  8. Jake2826's Avatar
    Is there any news on this issue? Thank you!
    BBM for Android version 3.3.18.89 has voice calls working between Android devices and BB10 devices. Go ahead and grab that version.
    valer466 likes this.
    02-18-19 07:27 PM

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