[Bob80220]

I just received ACF885 OTA... PRD-003 on AT&T.

Bob

[PixiePenny]

Ditto... ACF885 Rogers PRD-005

[jelp2]

Yea I got it too tonight. TMO
Silver Key2 of course.....

[mitchy_mitch]

got it too om my Key2Le on Freedom Mobile with a Koodo phone

[AlKa]

Landed for Telus in Toronto

[anon(10387168)]

Got it Rogers British Columbia.

Posted via my Passport

[rarsen]

Same as Bell in Montreal

[surgeon1919]

I just got my Key2 and it's still in the box. It seems like this update has solved the spacebar issue some users were experiencing.

Has anyone noticed anything else?

[anon(10264805)]

got update on my KEY2 (carrier T-Mobile) haven't downloaded yet. anyone notice any changes or problems after downloading this update?

[Bob80220]

got update on my KEY2 (carrier T-Mobile) haven't downloaded yet. anyone notice any changes or problems after downloading this update?

I haven't noticed any changes and there aren't any problems created for me after installing the the update...

Bob

[Chuck Finley69]

I haven't noticed any changes and there aren't any problems created for me after installing the the update...

Bob

So you’re saying it’s a placebo....

[ralphslate]

I'm not sure if this is related, but I have stopped receiving SMS texts on my Key2. Last text was received pre-update, none since (verified with one sender that they sent one).

[Chuck Finley69]

I'm not sure if this is related, but I have stopped receiving SMS texts on my Key2. Last text was received pre-update, none since (verified with one sender that they sent one).

Do a 32 second reboot

[ralphslate]

Unfortunately the 32-second reboot did not help (not sure I did it right - held down power for 32 seconds - it "rebooted" about 4 times during the hold-down).

I've had my Key2 for about 10 months, I use AT&T as my carrier but did not buy it through them, I simply swapped my Key1 SIM into it. Is it possible that due to the update, AT&T no longer recognizes the text services or something?

[Chuck Finley69]

Unfortunately the 32-second reboot did not help (not sure I did it right - held down power for 32 seconds - it "rebooted" about 4 times during the hold-down).

I've had my Key2 for about 10 months, I use AT&T as my carrier but did not buy it through them, I simply swapped my Key1 SIM into it. Is it possible that due to the update, AT&T no longer recognizes the text services or something?

I don't think so but AT&T should be willing to help over phone. Just call from separate device so as to make troubleshooting easier.

[Bob80220]

Is it possible that due to the update, AT&T no longer recognizes the text services or something?

I'm on AT&T with my KEY2 and I've not experienced any issues with text messaging since installing the November update.

Give AT&T Technical Support a call and work with them on this...or maybe swing by an AT&T store and get a new SIM card and have it provisioned to your KEY2's IMEI.

Bob

[ralphslate]

Thanks - so far, 30 minutes on hold.

[ralphslate]

After spending an hour between hold and troubleshooting, the representative told me that AT&T is having some kind of issue with its network. So if that is true, it was merely coincidental that I'm not receiving texts (though I can send them just fine...). They promised it would be fixed by tomorrow.

This kind-of makes their 2-factor authentication to log into their website unusable, of course...

[Bob80220]

I'm in Denver and the text messaging is working just fine. Hopefully AT&T will get it sorted out quickly... I'm curious where you are located.

Bob

[Chuck Finley69]

I am in the mighty TPA getting texts on AT&T just fine. Then again it’s 47 degrees and no snow

[elcheapodeluxe]

Since this update my Key2 has ceased working on Verizon. Could be coincidence - I'll have to call them and make sure my line is still provisioned as CDMA-only. It hangs up right after dialing any number. No calls received since before the update.

[Chuck Finley69]

Since this update my Key2 has ceased working on Verizon. Could be coincidence - I'll have to call them and make sure my line is still provisioned as CDMA-only. It hangs up right after dialing any number. No calls received since before the update.

Uh, you want LTE only and CDMAless on your provisioning

[ralphslate]

I am in Massachusetts, and still cannot receive texts on my KEY2/ATT. When I go to the ATT website, Key2 is not one of their "supported" devices, they classify it as "BYOD" so their recommendation is that I contact the manufacturer.

[Chuck Finley69]

Ignore the website and call in as AT&T service customer. You pay for the service and they can do basic troubleshooting and check settings per my earlier recommendation. Again, call from a different phone so as to maximize efficiency from their perspective.

[Bob80220]

I am in Massachusetts, and still cannot receive texts on my KEY2/ATT. When I go to the ATT website, Key2 is not one of their "supported" devices, they classify it as "BYOD" so their recommendation is that I contact the manufacturer.

You should not be experiencing any issues with text messaging on your BYOD KEY2. While AT&T does not support Enhanced Features for the KEY2, everything else will function as it should. I have not had any issues with my BYOD KEY2/PRD-003 on AT&T with text messaging since purchase in October 2018. I previously had an AT&T branded PRIV but I had a new SIM installed registering it to the IMEI of my KEY2.

Again, I would suggest you drop by an AT&T store and get a new SIM and have it provisioned to the IMEI of your KEY2. Hopefully that will fix whatever issue your are having. I can't imagine it has anything to do with the November update.

Bob