[RK_BB]

Since the last Beta Hub update, all WhatsApp messages in a conversation are synced rather than the last message which was the behavior prior to the update.

Is this intended?

Also, the link between Hub and WhatsApp tend to break more frequently now than it did before.
@LiamQ if you can shed some light on this.

[LiamQ]

Since the last Beta Hub update, all WhatsApp messages in a conversation are synced rather than the last message which was the behavior prior to the update.

Is this intended?

Also, the link between Hub and WhatsApp tend to break more frequently now than it did before.
@LiamQ if you can shed some light on this.

Which version of BlackBerry Hub+ Services do you have?

[RK_BB]

Which version of BlackBerry Hub+ Services do you have?

1.5.7.48324

[LiamQ]

1.5.7.48324

Please try updating to BlackBerry Hub+ Services 1.5.7.48355, released 43 minutes ago.

[RK_BB]

Please try updating to BlackBerry Hub+ Services 1.5.7.48355, released 43 minutes ago.

Done. I will post here if the issue persists.

Thank you!

[MrGlenn]

Please try updating to BlackBerry Hub+ Services 1.5.7.48355, released 43 minutes ago.

Updated behaviour (picture edited a little to clarify):

Not getting 'every' message separately anymore but still receiving some unexpected extra entries simply titled 'WhatsApp'.

[LiamQ]

Not getting 'every' message separately anymore but still receiving some unexpected extra entries simply titled 'WhatsApp'.

Which version of Android are you using? Which version of WhatsApp?

[MrGlenn]

KeyONE on 7.1.1 (Build AAQ302)
Hub 1.5.7.14134
Hub services 1.5.7.48355
WhatsApp 2.17.407

[G_Unit MVP]

I'm on Hub 1.5.6.13965
Hub services 1.5.6.47872
Marshmallow 6.0.1 AAQ280

And every now and then Whatsapp converstations on the Hub are displayed under the wrong contact name. It scare me for a moment after sending some nasty words joking with a friend, and when I saw in Hub that the message was under a work contact name. I opened the conversation and thankfully it was the right contact, but displayed in Hub under the wrong name.
It's been happening with different contacts, once a week at least.

[RK_BB]

I'm on Hub 1.5.6.13965
Hub services 1.5.6.47872
Marshmallow 6.0.1 AAQ280

And every now and then Whatsapp converstations on the Hub are displayed under the wrong contact name. It scare me for a moment after sending some nasty words joking with a friend, and when I saw in Hub that the message was under a work contact name. I opened the conversation and thankfully it was the right contact, but displayed in Hub under the wrong name.
It's been happening with different contacts, once a week at least.

I could share the same up until yesterday's update. Seems more stable now and also started showing missed calls which is great!

[G_Unit MVP]

I could share the same up until yesterday's update. Seems more stable now and also started showing missed calls which is great!

I don't have any updates available in Google Play...

[RK_BB]

I don't have any updates available in Google Play...

Are you on Beta?

[G_Unit MVP]

Nope, that's why. I thought there was a final version available.

[NG888]

updated hub to latest as of today, whatsapp contacts not showing, just whatsapp message, but group chats are showing group name.

[LiamQ]

updated hub to latest as of today, whatsapp contacts not showing, just whatsapp message, but group chats are showing group name.

Which version of Android are you using? Which version of WhatsApp? Which version of BlackBerry Hub+ Services?

[NG888]

Which version of Android are you using? Which version of WhatsApp? Which version of BlackBerry Hub+ Services?

WA 2.17.432.
Android 7.1.1 Build AAQ837
HUB 1.5.7.14134
HUB Services 1.5.7.48324

[Bostil1987]

I had the same problem as stated above, that every single message appeared. This is now improved, but in some cases it still exists - in the meanwhile I have entries, where not the name, but "WhatsApp" is stated.

WA 2.17.436
OS: AAQ302
Hub-services: 1.5.7.48355
Hub: 1.5.7.14134

[MrGlenn]

KeyONE on 7.1.1 (Build AAQ302)
Hub 1.5.7.14134
Hub services 1.5.7.48355
WhatsApp 2.17.407

Slight update:
The generic "WhatsApp" messages appear for all chats, seemingly when I get multi-line messages or multiple messages in rapid succession.

[RK_BB]

Slight update:
The generic "WhatsApp" messages appear for all chats, seemingly when I get multi-line messages or multiple messages in rapid succession.

I concur!

[hadji]

Slight update:
The generic "WhatsApp" messages appear for all chats, seemingly when I get multi-line messages or multiple messages in rapid succession.

Me too, what should we do? Delete whatsapp or the hub and install it back?

[LiamQ]

Slight update:
The generic "WhatsApp" messages appear for all chats, seemingly when I get multi-line messages or multiple messages in rapid succession.

Can you try updating to today's beta release of BlackBerry Hub+ Services 1.5.7.48385? We think we've fixed this now.

For anyone still having issues, please specify your versions of Android, WhatsApp, and BlackBerry Hub+ Services. This latest problem was specific to beta versions of WhatsApp on Android 7.

[G_Unit MVP]

On the Hub under the Whatsapp contact name, you are supposed to see the last message right? In my case it always displays an old one, most of the time there 3 to 5 new messages in the conversation that are ignored in the Hub.

That was happening in the official release, and now I'm on the 1.5.7.48385 is happening too.

Priv MM 6.0.1 AAQ280
WA: 2.17.427
Hub: 1.5.7.14137
Hub Services: 1.5.7.48385

[MrGlenn]

Can you try updating to today's beta release of BlackBerry Hub+ Services 1.5.7.48385? We think we've fixed this now.

Local time 01:08:35, I've updated but now have to wait for some darn people to wake up again.

I'll be able to tell in the (my) morning.

[MrGlenn]

Can you try updating to today's beta release of BlackBerry Hub+ Services 1.5.7.48385? We think we've fixed this now.

Seems to have been solved for me on the latest update! Thanks

[LiamQ]

Seems to have been solved for me on the latest update! Thanks

Excellent, thanks for letting us know!