1. The_Passporter's Avatar
    I have been using the BlackBerry / Android HUB for a year and a half now and I have had the same two contact suggestion since day one. They never change and are not even current. One of the emails I haven't used since 2006 and the other is old and discontinued email. I have since sent many emails to his new email account but that is never a suggestion.

    Anyone experiencing the same fault with email contact suggestions?
    11-23-18 06:11 PM
  2. The_Passporter's Avatar
    Cache clear does nothing.
    11-23-18 06:14 PM
  3. Chuck Finley69's Avatar
    I have been using the BlackBerry / Android HUB for a year and a half now and I have had the same two contact suggestion since day one. They never change and are not even current. One of the emails I haven't used since 2006 and the other is old and discontinued email. I have since sent many emails to his new email account but that is never a suggestion.

    Anyone experiencing the same fault with email contact suggestions?
    Reset the flux capacitor in the within the MJFox app modulator.
    The_Passporter likes this.
    11-23-18 09:03 PM
  4. The_Passporter's Avatar
    Reset the flux capacitor in the within the MJFox app modulator.
    I feared that was the only solution.
    11-23-18 09:18 PM
  5. Chuck Finley69's Avatar
    Under the same app setting for clearing out cache, did you also reset?
    11-24-18 10:26 AM
  6. The_Passporter's Avatar
    Under the same app setting for clearing out cache, did you also reset?
    I'm sorry but where is this Reset option other than clearing cash?
    11-24-18 01:59 PM
  7. Chuck Finley69's Avatar
    I'm sorry but where is this Reset option other than clearing cash?
    Settings > Apps & notifications > App Info > BlackBerry Hub+ Services > Storage > Clear Data or Cache or Both
    The_Passporter likes this.
    11-24-18 07:27 PM
  8. RK_BB's Avatar
    @The_Passporter clearing data will delete your email accounts. Just FYI.
    The_Passporter likes this.
    11-24-18 11:56 PM
  9. The_Passporter's Avatar
    I kinda figured but I will give it a shot when I have some time. Hopefully today will be uneventful.


    Hammered out on my Precious Passport
    11-25-18 06:55 AM
  10. LiamQ's Avatar
    Settings > Apps & notifications > App Info > BlackBerry Hub+ Services > Storage > Clear Data or Cache or Both
    Beware that in addition to deleting your email accounts, this will also delete any local notes or tasks that you have.
    11-26-18 12:32 PM
  11. The_Passporter's Avatar
    Beware that in addition to deleting your email accounts, this will also delete any local notes or tasks that you have.
    I did both but when I restarted the app all my emails were still plugged in. Only thing I changed was to dark mode again. Don't think it worked and the very same suggested contacts are still there.

    Dagnabit!!!
    11-26-18 11:38 PM
  12. Chuck Finley69's Avatar
    I did both but when I restarted the app all my emails were still plugged in. Only thing I changed was to dark mode again. Don't think it worked and the very same suggested contacts are still there.

    Dagnabit!!!
    I’m not an IT guy and since LiamQ is and official, I’ll let @LiamQ continue.
    11-27-18 06:45 AM
  13. The_Passporter's Avatar
    I’m not an IT guy and since LiamQ is and official, I’ll let @LiamQ continue.
    I used to be so proud to say I had a Blackberry. These days, not so much
    11-28-18 01:26 AM
  14. Chuck Finley69's Avatar
    I used to be so proud to say I had a Blackberry. These days, not so much
    That’s a Canadian thing. It’s been that way since the introduction of BB10 here in the states.
    11-28-18 03:02 PM

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