1. anikelaiya's Avatar
    Hello folks

    I am experience a strange issue in my outlook (Hotmail email) configured in BlackBerry hub app. Since last few days the emails I type are not getting sent. Emails are received flawlessly but not going.

    I think it's an email server issue. I checked settings and it used Microsoft Exchange Activesync wherein only incoming mail server setting I found but there wasn't any outgoing mail server settings.

    Can I someone help to solve this issue please!

    Regards, Aniruddh
    01-13-20 12:49 PM
  2. Bla1ze's Avatar
    Can I someone help to solve this issue please!
    Delete the account and re-add it. It should auto-detect the settings needed. If not, you'll have to enter them manually.

    Outgoing SMTP Server Settings

    SMTP Server

    Use smtp-mail.outlook.com if you're using an Outlook.com account.

    Use smtp.office365.com if you have an Office 365 for business account.

    For Exchange email accounts, contact your email provider or system administrator.

    Security Type
    Choose TLS.

    Port Number
    Enter 587.
    01-13-20 03:11 PM
  3. anikelaiya's Avatar
    Delete the account and re-add it. It should auto-detect the settings needed. If not, you'll have to enter them manually.
    Thanks for the response. I tired delegation and re-addition of email account but It didn't solve the problem.
    When I add this email account, it directly goes to exchange activesync settings and in that only incoming server setting is available to tinker with. No outgoing server setting is presented.
    01-13-20 11:13 PM

Similar Threads

  1. Outlook.com not working - how do I delete a certificate
    By dualpassport in forum BlackBerry 10 OS
    Replies: 17
    Last Post: 01-18-20, 05:09 PM
  2. All the physical keys do not work.
    By Adamas44 in forum BlackBerry KEY2
    Replies: 7
    Last Post: 01-12-20, 09:52 AM
  3. Apps on priv very slow and not communicating
    By jm22 in forum BlackBerry Priv
    Replies: 1
    Last Post: 01-11-20, 08:15 PM
  4. Unable to Sync Balckberry Link Software w/ Outlook 365
    By Drexel Smith in forum Ask a Question
    Replies: 1
    Last Post: 01-09-20, 01:39 PM
  5. Key2 Red - Outlook Account Authentication Fix
    By Pedrolala in forum BlackBerry KEY2
    Replies: 2
    Last Post: 01-08-20, 10:17 AM
LINK TO POST COPIED TO CLIPBOARD