1. gebco's Avatar
    On my Pixel 2XL, calls that I answer are showing up as missed calls in the Hub (or Inbox or whatever it is called now lol). Anyone else?
    07-06-19 10:20 AM
  2. pgg101's Avatar
    I get duplicate entries. The call log is a mess. I have turned it off on my Hub until they fix it.
    07-06-19 10:40 AM
  3. MrGlenn's Avatar
    I've logged a bug report on this in the beta portal, but I haven't seen any official recognition on this issue.

    It's happening on any device I use the Hub+ suite on.
    07-09-19 02:55 PM
  4. LiamQ's Avatar
    We haven't been able to find reproducible steps for this one. It does not happen in our testing.
    07-09-19 03:49 PM
  5. MrGlenn's Avatar
    Could it matter which phone app we are using?

    In which case I'm using a ported version of the Google Phone app. That one doesn't show duplicate call logs though...

    Too bad you haven't been able to reproduce it on your end!
    07-10-19 12:15 AM
  6. dantheman77's Avatar
    I rarely get/take calls, so idk when it started on my phone but I noticed it too. I thought it was more likely with incoming Google Voice forwarded calls, which I answered by VOIP in the GV app. But also it seems dependent on how many rings before answering. Sometimes I've had almost a dozen missed calls show up for a single call I actually answered.
    gebco likes this.
    07-10-19 06:01 AM
  7. LiamQ's Avatar
    Could it matter which phone app we are using?
    Yes, that would definitely be a factor. We generally only support call log integration with the stock phone app and only for certain devices.
    07-10-19 07:29 AM
  8. anon(10562251)'s Avatar
    Call log integration with Hub+ Inbox works great on my S10+. Is that a supported device? I hope so.
    07-10-19 09:43 AM
  9. LiamQ's Avatar
    Call log integration with Hub+ Inbox works great on my S10+. Is that a supported device? I hope so.
    07-10-19 04:45 PM
  10. anon(10562251)'s Avatar
    Yay! Thank you
    07-10-19 06:01 PM
  11. MrGlenn's Avatar
    That's probably it then. Worked fine before but maybe it's a side effect of the changed permissions for call logs/sms
    07-13-19 02:02 PM
  12. rschalow's Avatar
    On my S10+, I am no longer getting incoming call notifications in the Hub. I am getting outgoing call notifications but not incoming ones. This seems to be recent. I use wi-fi calling when available, and I am on AT&T. Is the wi-fi calling a cause of the problem?
    07-22-19 05:16 PM
  13. CavernsOfMars's Avatar
    I have seen double (sometimes triple) call entries in Hub. Mostly missed calls show up twice. Received calls will show twice, but one entry shows missed, the other received.
    Outgoing calls also usually show twice.
    On a Moto G6, both before the recent Pie update, and after.
    07-29-19 04:14 PM
  14. CavernsOfMars's Avatar
    I think this was also happening on my DTEK60, but since that device bricked itself (why I am on the Moto G6), I can't confirm... :-(
    07-29-19 07:28 PM
  15. RK_BB's Avatar
    @LiamQ this is ONE outgoing call using Pixel 3 running Android Q.

    BlackBerry Hub+ Services version 2.1906.0.56587

    Inbox version 2.1906.0.17296Missed calls that aren't missed-screenshot_20190819-162958-2.jpeg
    08-19-19 06:34 PM

Similar Threads

  1. Why cant I make phone calls aand
    By Steve ackah in forum BlackBerry Z10
    Replies: 6
    Last Post: 09-11-19, 11:42 AM
  2. Run in background option missing, blackberry Passport
    By akshay_neudigit in forum BlackBerry 10 OS
    Replies: 25
    Last Post: 09-09-19, 03:11 PM
  3. Is it possible that the BB9900 is no longer internet supported ?
    By CrackBerry Question in forum Ask a Question
    Replies: 11
    Last Post: 09-03-19, 07:52 PM
  4. Why can't I make phone calls on my Z10?
    By Steve ackah in forum BlackBerry Z10
    Replies: 3
    Last Post: 09-03-19, 09:14 AM
  5. Contacts missing "Search for a business or location"
    By hbelkin in forum BlackBerry HUB+ Suite
    Replies: 1
    Last Post: 09-03-19, 09:09 AM