1. Zebra 99's Avatar
    If make call direct from KB i.e. call icon - type number in directly. But the number showing up is different then typed. It's seem the number key is upside-down.

    If I use ALT+number, that is normal and correct. I think that may a bug somewhere or I missed setting?
    03-13-19 07:20 AM
  2. vara4111's Avatar
    *than

    03-13-19 09:28 AM
  3. max-bb's Avatar
    Can you provide more detail? Like, what do you type in, and what do you see? Can you provide a screenshot?
    03-13-19 09:40 AM
  4. Zebra 99's Avatar
    Pic 1, when I type 1234567890 (wersdfyxc0) then I got strange numbers

    Pic 2, when I type 1234567890 withholding ALt, So it's normal.

    On older BlackBerry, I will get same numbers whatever hold ALt or not.
    03-13-19 04:53 PM
  5. Zebra 99's Avatar
    *than

    03-13-19 04:55 PM
  6. tartacutza's Avatar
    I got the same issue on BlackBerry Key2. Instead of z(7) AND x(8) it types 9. Instead of 9c it types 2 and so on...
    03-14-19 12:33 AM
  7. crackhead007's Avatar
    Pic 1, when I type 1234567890 (wersdfyxc0) then I got strange numbers

    Pic 2, when I type 1234567890 withholding ALt, So it's normal.

    On older BlackBerry, I will get same numbers whatever hold ALt or not. https://uploads.tapatalk-cdn.com/201...90b902fe45.jpghttps://uploads.tapatalk-cdn.com/201...ec32098787.jpg
    That is a text search field and is supposed to accept any text typed there. That's how it supposed to work there. That is doing a contact search so it is working as expected. When you go to the phone app and want to dial numbers directly you need to hit the number pad in the bottom right corner.
    03-14-19 06:36 AM
  8. rs87's Avatar
    That is a text search field and is supposed to accept any text typed there. That's how it supposed to work there. That is doing a contact search so it is working as expected. When you go to the phone app and want to dial numbers directly you need to hit the number pad in the bottom right corner.
    Yes but what the OP is saying is that it should offer to dial the number he wanted by pressing those letters.

    Instead of 123456789 it's telling him that he can call 937733920.

    I highlighted this bug last month but seemed to get no response.

    To be able to type the keypad in the search box in order to get the numerics has been a longstanding feature of the BlackBerry, it's a productive feature.
    03-14-19 08:17 AM
  9. Zebra 99's Avatar
    That is a text search field and is supposed to accept any text typed there. That's how it supposed to work there. That is doing a contact search so it is working as expected. When you go to the phone app and want to dial numbers directly you need to hit the number pad in the bottom right corner.
    Please note that I am on phone app. Not on contact.
    Calling number directly is features of every BlackBerry.(almost)
    03-14-19 08:32 AM
  10. crackhead007's Avatar
    Please note that I am on phone app. Not on contact.
    Calling number directly is features of every BlackBerry.(almost)
    That. Is not the default in the phone application on the KEY2. When you go into the phone app it defaults to. A text search of your contacts. It even says search contacts across the top.
    03-14-19 10:42 AM
  11. Zebra 99's Avatar
    OK, so that is a bug for BlackBerry device. I should say.
    On my Classic or 9900 that is apparently numbers and/or text. - if match with contact.
    03-15-19 02:54 AM
  12. crackhead007's Avatar
    OK, so that is a bug for BlackBerry device. I should say.
    On my Classic or 9900 that is apparently numbers and/or text. - if match with contact.
    No that is the expected behavior
    03-15-19 08:11 AM
  13. Zebra 99's Avatar
    No that is the expected behavior
    Shouldn't for BlackBerry device. In addition, it's handy function.
    On other hand, if it not working with number then the "call+ number " shouldn't show up. So user will know they need ALT +
    03-15-19 09:22 AM
  14. rs87's Avatar
    No that is the expected behavior
    Look at the screenshot, there is a 'Call' option. Whilst it is originally a search box as you state, it also doubles up as a dialer too but it is broken/buggy.Make call and the number is different then the numberkey?-screenshot_20190320-011129.jpeg
    03-19-19 08:13 PM

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