[robnic]

Hi,

I am having issues using the Hub with my BB KeyOne, I thought it was my phone as Whattsapp notifications have stopped but then reading the reviews on HUB and people are experiencing exactly the same problems as I am having;

The emails etc are not updating as they used to even when the Push settings are set up properly, does anyone know a fix for this?

Thanks
Rob

[LUVINZ30]

same here on key2. made a claim. BlackBerry still won't acknowledge on here, by email or by phone. awful support.

[max-bb]

@robnic What version of the OS, and what version of Hub and Hub+ Services?

[robnic]

Hi,
It's on OS ABG366 Anderoid version 8.1.0 and Hub version 2.0 I think
Thanks

[meattray]

I'm on 16065 if that helps you. had same issue.

[robnic]

Hi, it might if I understood you
You DID have the problem then moved to 16065? if so err what is 16065? sorry for my no comprende!

[LUVINZ30]

Has this been fixed for you? Mine hasn't.

[robnic]

Hi,

Well the hub has started to update my emails again, I tried checking all settings, push etc made no difference then it started ok again.

The one thing that doesn't work is whatsapp I only get notifications when I actually open the app. I've tried deleting the app and reinstalling still the same,

Sorry for late reply I didn't get a notification from crackberry ;-)

R.