1. Klein Phua's Avatar
    Hi all,

    My settings are as follows:
    - Google work email
    - email days sync set to forever
    - email folders set to sync

    When I am in an email message, pressing the shortcut 'i' to file the email message, the screen will not jump back to the main email list screen but remained in the same email message.
    However, when I use the 'file' icon at the top right hand of the email, the screen will jump back to the main email list screen.

    I have both priv and keyone, both comes back with the same result.

    However, if I do not sync the folder that I am filing the email to, both the shortcut key 'i' and the file icon will not have any issue and will jump back to the main email screen.

    I am waiting for this to solved in various updates but it never seems to be solved.

    Posted via CB10
    08-29-17 08:05 AM
  2. Klein Phua's Avatar
    Any updates for this issue?
    After various update it seems that the problem is still there.

    Posted via CB10
    11-01-17 09:27 AM
  3. AmritD's Avatar
    Try contacting @LiamQ

    Posted via CB10
    11-01-17 11:15 AM
  4. LiamQ's Avatar
    We have a fix for this that we're testing for our December release.
    WT44 likes this.
    11-01-17 11:20 AM
  5. Klein Phua's Avatar
    That's great. Cannot wait for the update.

    Thanks once again for the prompt support BlackBerry.

    Posted via CB10
    11-01-17 05:10 PM
  6. AmritD's Avatar
    We have a fix for this that we're testing for our December release.
    Thanks for your early response!
    Much appreciated!

    Posted via CB10
    11-01-17 08:27 PM

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