11-24-19 04:26 PM
84 ... 234
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  1. RK_BB's Avatar
    I'm not sure what the screenshot is intended to show. It looks like 3 separate email messages that happen to have the same Subject. Having the same Subject isn't enough to make messages part of the same conversation with Exchange servers.
    It is not only the same subject but it's the exact same email message, forwarded and replied to multiple times.

    If you don't mind, please read my exchange with @HITC from post 61 all the way to the last one.

    You will see that we potentially identified a client issue of any kind, not necessarily a mobile app issue.
    08-16-19 12:19 PM
  2. LiamQ's Avatar
    It is not only the same subject but it's the exact same email message, forwarded and replied to multiple times.
    If there was a reply or forward in there, I would expect to see "RE:", "FW:", or similar.
    08-16-19 12:25 PM
  3. RK_BB's Avatar
    If there was a reply or forward in there, I would expect to see "RE:", "FW:", or similar.
    Not necessarily! That depends on the type of header sort in Outlook; if you exchange Subject with Conversation then prefixes are omitted.
    08-16-19 12:29 PM
  4. HITC's Avatar
    If there was a reply or forward in there, I would expect to see "RE:", "FW:", or similar.
    There was a "Re:" in every single emails when I click in it.
    08-16-19 03:24 PM
  5. RK_BB's Avatar
    @LiamQ

    This phenomenon exists on my Pixel 3 running Android Q.

    It is not exclusive to BlackBerry devices.

    FYI
    08-19-19 08:11 PM
  6. nbjone's Avatar
    Anyone with further update? I'm not in IT. but they continue to review this issue as we have just rolled out 365.
    09-14-19 10:56 AM
  7. sk8er_tor's Avatar
    I only have this issue when replying/forwarding in the Hub and only with my Office 365 work account. No issues in the Outlook app on my phone or on my PC with the same Office 365 work account. Personal Gmail account works OK for me in the Hub.
    11-01-19 11:28 AM
  8. HITC's Avatar
    This has been happening less frequently for me recently.
    11-01-19 07:11 PM
  9. skinnymike1's Avatar
    Just reporting in that this has been happening to me for my Yahoo accounts.
    11-24-19 04:26 PM
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