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Hi all,
The HUB is working fine on my Keyone except that for some people, it fails to display properly french accent. For example, transféré would display as transf«then the rest would be an inverted ? a 1/2 in small fonts, and so one» but not all the emails with french accents display like this for some the accent é or è is just fine...any clues?
Thanks
Errors on sending end? The phone, (hub) is just displaying what it receives.
Thanks,
Yes perhaps. I will try with another account to send myself a plain text email and a html formatted one...
So journée reads journ�e on the keyone but not on the webmail...
Could you send a sample message that reproduces the issue to [email protected] ? If your webmail is Gmail, it would be great to also attach the original message that you can grab from the desktop Gmail site: menu -> Show original -> Download Original.
The problem is linked to the encoding at the source. The problematic mail have:
Content-Type: text/plain; charset=windows-1252; format=flowed
Content-Transfer-Encoding: 8bit
Whereas the non problematic email have:
Content-Type: text/plain; charset=utf-8; format=flowed
Content-Transfer-Encoding: 8bit
I will send it to the email you mentionned thanks (just did)
I haven't been able to reproduce the problem using those same email headers. Is it possible for you to share the actual email message that reproduces the issue for you? If you could attach the source of the message (including headers) in email to [email protected], that would be easiest.
i just sent the emails sources to [email protected]
If the protocol is Exchange, then the charset is handled at the server. That implies a server bug here.
ok but it is a bug that only displays in the hub not in outlook ?
I would expect it to affect every Exchange ActiveSync client. ActiveSync is used by mobile clients but not desktop clients.
i ll try outlook for android and see if it haapens thèse as well. Will let you know shortly